Remote Travel Service Coordinator

Hallford Travels•San Antonio, TX

22h•Remote

About The Position

We are seeking friendly, dependable, and service-oriented individuals to join the team as a Remote Travel Service Coordinator. The role assists clients with travel-related questions, coordinates travel arrangements, and provides support throughout the travel-planning process. It is suited to people who enjoy helping others, communicate well, and are interested in working in the travel industry remotely. The coordinator provides customer service to clients planning travel; researches and coordinates options such as cruises, vacation packages, tours, and hotels; answers client questions; communicates with suppliers to confirm reservations and travel details; maintains accurate records of client interactions and bookings; stays informed about promotions, supplier updates, and destinations; and supports clients before and after travel as needed.

Requirements

Strong customer service and communication skills.
Ability to work independently in a remote environment.
Comfort using email, online platforms, and basic computer tools.
Organized, with strong attention to detail.
Positive attitude and professional communication style.

Nice To Haves

Previous customer service or travel experience is helpful but not required.

Responsibilities

Provide customer service to clients planning travel.
Research and coordinate travel options, including cruises, vacation packages, tours, and hotels.
Respond to client questions and provide travel information.
Communicate with travel suppliers to confirm reservations and travel details.
Maintain accurate records of client interactions and bookings.
Stay informed about travel promotions, supplier updates, and destination information.
Support clients before and after travel as needed.