Remote Travel Service Coordinator

Hallford Travels•Pittsburgh, PA
•Remote

About The Position

The Remote Travel Service Coordinator assists clients with travel-related questions, coordinates travel arrangements, and provides support throughout the travel planning process. The role is suited to people who enjoy helping others, communicate well, and are interested in the travel industry. It is performed remotely and includes working with clients and travel suppliers on travel options, reservations, and travel details.

Requirements

  • Strong customer service and communication skills.
  • Ability to work independently in a remote environment.
  • Comfort using email, online platforms, and basic computer tools.
  • Strong organization and attention to detail.
  • Positive attitude and professional communication style.

Nice To Haves

  • Previous customer service or travel experience.

Responsibilities

  • Provide customer service to clients planning travel.
  • Research and coordinate travel options, including cruises, vacation packages, tours, and hotels.
  • Respond to client questions and provide travel information.
  • Communicate with travel suppliers to confirm reservations and travel details.
  • Maintain accurate records of client interactions and bookings.
  • Stay informed about travel promotions, supplier updates, and destination information.
  • Support clients before and after travel as needed.

Benefits

  • Remote work opportunity.
  • Flexible scheduling options.
  • Access to travel industry training and resources.
  • Ongoing support from an experienced travel team.
  • Travel industry perks and supplier discounts when available.
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