Remote Travel Service Coordinator

Hallford Travels•Miami, FL

22h•Remote

About The Position

We are seeking friendly, dependable, and service-oriented individuals to assist clients with travel-related questions, coordinate travel arrangements, and provide support throughout the travel planning process. The role is suited to people who enjoy helping others, have strong communication skills, and are interested in working in the travel industry remotely. The coordinator provides customer service to clients planning travel; researches and coordinates options such as cruises, vacation packages, tours, and hotels; responds to questions with helpful travel information; communicates with suppliers to confirm reservations and travel details; maintains accurate records of client interactions and bookings; stays informed about promotions, supplier updates, and destination information; and supports clients before and after travel as needed.

Requirements

Strong customer service and communication skills.
Ability to work independently in a remote environment.
Comfort using email, online platforms, and basic computer tools.
Strong organization and attention to detail.
Positive attitude and professional communication style.

Nice To Haves

Previous customer service or travel experience is helpful but not required.

Responsibilities

Provide excellent customer service to clients planning travel.
Research and coordinate travel options, including cruises, vacation packages, tours, and hotels.
Respond to client questions and provide helpful travel information.
Communicate with travel suppliers to confirm reservations and travel details.
Maintain accurate records of client interactions and bookings.
Stay informed about travel promotions, supplier updates, and destination information.
Provide support to clients before and after travel as needed.