Travel Plaza Cashier

Onvo•Duncannon, PA
•Onsite

About The Position

As a Travel Plaza Cashier at Onvo, you will be the face of our convenience store and fuel station, responsible for providing exceptional customer service and accurately processing transactions. You will play a vital role in ensuring a smooth and pleasant experience for all travelers.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to handle transactions accurately and efficiently in a fast-paced environment.
  • Basic math skills are essential.
  • Ability to stand for extended periods and lift up to 25 pounds occasionally.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.
  • A positive attitude and a strong commitment to customer satisfaction.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Previous experience in a retail or customer service role is a plus.

Responsibilities

  • Greet customers warmly and assist them with their purchases in a friendly and efficient manner.
  • Accurately operate a cash register, handle cash, credit card, and other payment methods, and provide correct change.
  • Scan and bag merchandise, ensuring correct pricing and adherence to company policies.
  • Maintain a clean and organized checkout area, including stocking shelves and rotating products as needed.
  • Assist with maintaining the overall cleanliness of the store, including restrooms and fuel pumps.
  • Answer customer inquiries, provide directions, and offer information about products and services.
  • Monitor fuel pumps and assist customers with fueling procedures when necessary.
  • Adhere to all company policies and procedures, including those related to age-restricted sales (e.g., tobacco, alcohol, lottery tickets).
  • Handle customer complaints or concerns professionally and escalate issues to management when appropriate.
  • Perform opening and closing duties as assigned.
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