Travel Operations Lead

Applied Materials•Santa Clara, CA

1d•Remote

About The Position

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $78,000.00 - $107,500.00 Location: Home / Mobile,OR-001, Santa Clara,CA You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Requirements

Has a strong understanding of the interconnection with upstream and downstream policy requirements.
Able to deliver multiple conflicting priorities
Actively uses established metrics to understand performance against individual, department or organizational objectives
Able to receive highly unstructured or inaccurate process inputs and deliver highly structured process outputs and decisions.
Able to identify needs for new KPI development to support organizational objectives.
Actively coordinates with others inside and outside the organization to address exceptions and identify continuous improvement recommendations
Able to field and manage escalations.
Strong understands the controls and reasons for them, including risk implications, within the process and business rules.
Ensures and drives integrity of process controls.
Has a strong understanding of the design of the tools and systems the organization uses/owns to delivery its processes and services.
Able to develop desk top procedures of existing or new processes
Able to create advanced process maps for existing or new processes
Able to deconstruct processes and analyze end to end to understand control points, assess efficiency, assess business rules and policy implications, understand roles and responsibilities.
Able to design new processes, including integration points, that properly account for process and policy controls, efficiency, roles and responsibilities.
Fully capable to lead integrated design teams.
Fully capable to create and perform test scripts.
Functions as change agent
Able to lead projects of moderate to large scope
Able to lead teams
Uses formal change management tools and method, including effective socialization.
Uses formal project management tools and method
Able to develop effective training materials.
Able to lead the implementation of new processes and policies.
Able to project influence within the organization to improve process alignment and performance.
Able to project influence to functions outside the organization to improve process alignment and performance.
Foundation for Decision Making is expert knowledge of policy, expert knowledge of process (Reason for Processes, Marriage of Systems, Policy and Risk Management), expert knowledge or how to execute process, Applies expert knowledge to the problem and provides correct solution path
Effectively and actively uses performance metrics in the decision process.
Understands the effects of decisions on the stakeholders.
Effectively considers the needs of the stakeholders
Able to analyze trends and identify training needs.
Able to analyze trends and identify areas opportunities to reduce the necessity for inquiries.
Able to analyze trends and identify areas opportunities to improve self- service tools.
Able to improve support model design to meet changing needs of the stakeholders.
Understands technology and is able to leverage its ability to improve the end user support function.
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Explains difficult or sensitive information; works to build consensus

Responsibilities

Provides input toward policy recommendations.
Able to work with Corporate Policy to address Q&A and other issues that may arise.
Has a strong understanding of the interconnection with upstream and downstream policy requirements.
Helps others to make decisions based on consistent application of policy and statutory requirements
Has a strong understanding of the key upstream and downstream process elements that flow through their area and is able to identify key cause and effect points within the full end-to-end function.
Able to deliver multiple conflicting priorities
Actively uses established metrics to understand performance against individual, department or organizational objectives
Able to receive highly unstructured or inaccurate process inputs and deliver highly structured process outputs and decisions.
Able to identify needs for new KPI development to support organizational objectives.
Actively coordinates with others inside and outside the organization to address exceptions and identify continuous improvement recommendations
Able to field and manage escalations.
Strong understands the controls and reasons for them, including risk implications, within the process and business rules.
Ensures and drives integrity of process controls.
Has a strong understanding of the design of the tools and systems the organization uses/owns to delivery its processes and services.
Able to develop desk top procedures of existing or new processes
Able to create advanced process maps for existing or new processes
Able to deconstruct processes and analyze end to end to understand control points, assess efficiency, assess business rules and policy implications, understand roles and responsibilities.
Able to design new processes, including integration points, that properly account for process and policy controls, efficiency, roles and responsibilities.
Fully capable to lead integrated design teams.
Fully capable to create and perform test scripts.
Functions as change agent
Able to lead projects of moderate to large scope
Able to lead teams
Uses formal change management tools and method, including effective socialization.
Uses formal project management tools and method
Able to develop effective training materials.
Able to lead the implementation of new processes and policies.
Able to project influence within the organization to improve process alignment and performance.
Able to project influence to functions outside the organization to improve process alignment and performance.
Foundation for Decision Making is expert knowledge of policy, expert knowledge of process (Reason for Processes, Marriage of Systems, Policy and Risk Management), expert knowledge or how to execute process, Applies expert knowledge to the problem and provides correct solution path
Effectively and actively uses performance metrics in the decision process.
Understands the effects of decisions on the stakeholders.
Effectively considers the needs of the stakeholders
Able to analyze trends and identify training needs.
Able to analyze trends and identify areas opportunities to reduce the necessity for inquiries.
Able to analyze trends and identify areas opportunities to improve self- service tools.
Able to improve support model design to meet changing needs of the stakeholders.
Understands technology and is able to leverage its ability to improve the end user support function.
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Explains difficult or sensitive information; works to build consensus