Travel Stop Operations Manager

Love's Travel Stops & Country Stores•Memphis, TN

8h•Onsite

About The Position

Operations Managers at Love’s assist and oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact. Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Family of Companies encourages growth within the Company and the development of its employees.

Requirements

2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
2+ years managing operations with an annual sales volume of $2+million.
2+ years affecting and deciphering budgets and P&L statements.
2+ years supervising and training 5-10+ employees.
Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Excellent communication and interpersonal skills with a customer satisfaction focus.
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.

Responsibilities

Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
Collaborate with managers in the efforts of talent acquisition.