Case Manager - STOP

HealthRIGHT 360•San Diego, CA

About The Position

HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most vulnerable populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings, and transitional services for the criminal justice population. The Specialized Treatment for Optimized Programming (STOP) Area Six Program connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Case Manager works with a multidisciplinary team to provide casework services to clients, handle intake and initial placement in community-based services, transportation, case plan, case management, and interface with Division of Adult Parole Operations (DAPO) to assist clients in navigating the needed services to reach health and recovery. Case Manager I ensures that the quality of services delivered by the community-based providers (CBP) meet the standards set forth by the California Department of Corrections and Rehabilitation (CDCR) and HealthRIGHT 360.

Requirements

High school diploma or equivalent.
Possess a valid California driver’s license and automobile insurance.
Possess a valid CPR and First Aid certification or ability to obtain within 30 days of hire.
Minimum 2 years’ case management experience with the criminal justice population.

Responsibilities

Maintains an assigned caseload of up to fifty (50) CDCR clients, or more depending on needs.
Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals.
Develops Case Management Plans (CMP) for clients.
Develops and monitors clients’ progress relative to their CMP through all of phases of the program and links them to both internal and external resources based on their treatment needs.
Maintains progress notes in clients’ files.
Keeps AOR apprised of clients’ progress and develops exit and aftercare plans.
Travels to CBPs, sometimes requiring overnight stays, to provide outreach, case management, and assessment services.
Corresponds with AOR and assigns authorization for readmissions and client transfers.
Assists with training of new hires.
Ensures ongoing communication with the CDCR personnel regarding clients.
Maintains accurate and comprehensive files on each caseload client and community-based providers.
Reconciles Activity Reports with community providers.
Completes reports as assigned.
Attends required trainings and meetings.
Coordinates with available internal and external resources (Parole, community-based providers, STOP staff, etc.) to develop/maintain action plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of each caseload client.
Maintains accurate records by entering data into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Helps ensure the accuracy, confidentiality and timeliness of all incident reports submitted.
Contact CBPs to request timely and sufficient reports.
Reports urgent incidents to supervisor.
Contacts AOR for additional information as needed.
Assesses, schedules, and coordinates placements of referrals into appropriate community placements.
Coordinates transportation with Transportation Coordinator.
Screens paperwork for possible obstacles to treatment provision.
Conducts daily communication with Parole Agents.
Conducts presentations to community agencies to increase the pool of referrals.
Identifies community capacity needs.
Revises and submits placement requests.
And perform other duties as assigned.