Corporate Traveler - Travel Manager - Chicago, IL

Flight Centre

1d•Onsite

About The Position

Corporate Traveler is currently looking for a bright and ambitious Travel Manager to join our growing team! The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Account Executive. A successful Travel Manager will build solid relationships with our corporate clients by delivering exceptional customer service, and exceeding client expectations.

Requirements

A minimum of 1 year of GDS experience
Strong sales background including experience working toward goals and/or on commission
Professional & service-oriented mentality
Positive attitude and a will to succeed
Ability to work independently as well as part of a team
Impeccable business acumen
High attention to detail

Responsibilities

Understanding and anticipating client needs and travel preferences
Responding quickly and proactively to client requests
Resolving client complaints
Ensuring accurate and timely presentation of clients’ travel documentation
Actively contributing at meetings with Team Leaders and AEs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Corporate Traveler
Sharing information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Contributing to the development and maintenance of office systems and processes associated with accounts
Ensuring that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.

Benefits

Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses