Travel & Hospitality Coordinator

ProskauerNew York, NY
Onsite

About The Position

The world’s leading organizations and global players choose Proskauer to represent them when they need it the most. With 800+ lawyers in key financial centers around the world, we are known for our pragmatic and business-savvy approach. Proskauer is the place to turn when a matter is complex, innovative and game-changing. We work seamlessly across practices, industries, and jurisdictions with asset managers, private equity and venture capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends, and other industry-redefining companies. As such, we are always looking to enhance our Travel team with the brightest and most creative minds to enable us to drive success for our business and ourselves. We have a vibrant, entrepreneurial, supportive and inclusive approach and continuously seek to build the skills and careers of our team. We are actively seeking a highly motivated, detail-oriented and enthusiastic Travel and Hospitality Coordinator to assist in the development and execution of the Firm’s travel programs and initiatives.

Requirements

  • Bachelor's Degree, preferred
  • 2+ years of travel administration experience
  • Must have GDS experience
  • Competency with Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
  • Experience booking domestic and international travel using online travel tool
  • Self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy
  • Maintain composure in high-pressure situations and a fast-paced, multi-authority environment
  • Multi-task and manage priorities effectively
  • Exceptional follow-up and follow-through skills
  • Available to work overtime as needed

Responsibilities

  • Provide day-to-day customer service support to attorneys, partners, and staff related to travel and expense inquiries
  • Coordinate complex domestic and international travel-related requests and ensure compliance with Firm travel and expense policies
  • Experience performing and managing American Express corporate credit card reconciliations, including reviewing and matching transactions to receipts, resolving discrepancies, and ensuring timely, accurate reporting in compliance with internal policies.
  • Support the maintenance and ongoing functionality of the travel management portal and online booking tool
  • Collect and organize data related to travel usage, trends, and traveler feedback
  • Update and maintain travel and transportation content on the Firm’s internal portal
  • Monitor travel industry trends and vendor updates to support continuous improvement efforts
  • Log, track, and maintain records of traveler complaints, service issues, and resolutions
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