Travel Fiber Optic Splicing QA/QC Lead

EOS•Trenton, SC
•Onsite

About The Position

EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services. The Travel Fiber Optic Splicing QA/QC Lead ensures the quality, accuracy, and compliance of fiber optic splicing, testing, and installation across projects and maintenance operations. The role supports operational excellence, client satisfaction, and network reliability by conducting audits, verifying test results, and driving continuous improvement. Work must meet industry standards, project specifications, and company benchmarks. This position requires 90% travel, and the employee must be located near a major airport. The role conducts inspections at data centers, OSP/ISP sites, and field projects; verifies splicing workmanship and optical test results; identifies non-conformances and recommends corrective actions; maintains audit records and reports; and reviews final as-built documentation. It also contributes to standards, procedures, and quality reviews, provides technical mentorship and training, and participates in root cause analysis and vendor or contractor assessments. EOS offers health, vision, and dental insurance, travel pay for qualifying work-related travel, potential overtime and bonuses for hourly workers, paid time off, paid holidays, sick days, and a 401(k) retirement plan with a company match. The stated pay range is a general guideline and is not a compensation guarantee. EOS is an equal opportunity employer.

Requirements

  • Minimum 5 years of hands-on experience in fiber optic splicing, testing, and field quality assurance.
  • Strong understanding of fusion and mechanical splicing, single-mode and multi-mode fiber characteristics, and high-count/ribbon fiber systems.
  • Proficiency in using and interpreting OTDR, OLTS, power meters, visual inspection scopes, and fiber identifiers.
  • Ability to analyze OTDR traces, including event tables, loss readings, and reflectance levels, to verify link integrity and identify anomalies.
  • Familiarity with LC, SC, MPO, and MTP connector types and fiber protection systems such as heat-shrink, mechanical sleeves, and splice trays.
  • In-depth knowledge of ITU-T G.652/G.657, FOA, BICSI, TIA/EIA, NEC, and relevant client-specific standards.
  • Experience developing or enforcing QA/QC checklists, acceptance criteria, and audit methodologies.
  • Experience reviewing and validating as-built documentation, test certificates, and optical budgets.
  • Ability to perform objective quality evaluations and provide evidence-based recommendations.
  • Strong analytical skills to interpret technical data, detect patterns, and identify root causes.
  • Proficiency in preparing clear, data-driven audit and performance reports and documenting actionable findings accurately.
  • Ability to explain technical quality findings and recommendations to non-technical stakeholders.
  • Exceptional attention to detail and commitment to precision.
  • Effective communication and collaboration with field technicians, engineers, and project managers.
  • Ability to challenge non-compliance diplomatically and professionally.
  • Strong organization skills to manage multiple audits and reporting cycles.
  • Self-motivated, proactive, and comfortable working independently across multiple sites.
  • Experience with digital QA/QC reporting platforms, fiber management databases, and document control systems.
  • Competence with Microsoft Office Suite, Google Workspace, and data visualization/reporting tools.
  • Willingness to travel 90% and residence near a major airport.

Nice To Haves

  • Understanding of ISO 9001 quality management systems or similar frameworks.
  • Familiarity with GIS, AutoCAD, or network mapping software.
  • FOA CFOT, CFOS/T, BICSI Technician, or equivalent certification.
  • OEM manufacturer training, such as Corning, AFL, or Sumitomo.
  • Experience auditing splicing or testing work in data centers, metro networks, or hyperscale infrastructure environments.
  • Previous QA/QC, inspection, or auditing experience in fiber, telecommunications, or utilities.
  • Background in project coordination or technical supervision.

Responsibilities

  • Conduct scheduled and ad-hoc audits of fusion and mechanical splicing for compliance with design specifications, workmanship standards, and safety requirements.
  • Inspect fiber preparation, stripping, cleaving, cleaning, termination, and enclosure assembly.
  • Review splice trays, closures, and patch panels for fiber routing, bend radius, labeling, and protection.
  • Audit mass fusion/ribbon splicing and high-count cable work.
  • Verify and interpret OTDR, OLTS, and power meter test results to confirm optical link performance.
  • Conduct onsite inspections across data centers, OSP/ISP sites, and field projects to assess workmanship, compliance, and safety.
  • Identify non-conformances, deviations, and workmanship deficiencies, and recommend corrective actions.
  • Maintain QA/QC records, including site checklists, test result verifications, and photographic evidence.
  • Produce structured audit reports identifying findings, trends, and compliance status.
  • Review and approve final as-built documentation, including test results, splice maps, and labeling.
  • Monitor KPIs and SLAs related to splicing quality, turnaround, and defect rates.
  • Provide feedback to project managers, quality leads, and engineering teams to support performance improvement.
  • Identify recurring quality issues and recommend corrective actions.
  • Contribute to splicing standards, installation procedures, and QA/QC manuals; support SOPs and work instructions.
  • Collaborate with engineering and operations teams to align design intent and field execution.
  • Ensure compliance with HSE regulations and company policies and promote safe, high-quality work.
  • Participate in pre- and post-project quality reviews and recommend improvements.
  • Provide technical mentorship to splicing and testing teams on QA/QC best practices.
  • Support onboarding and certification programs for splicers, testers, and technicians.
  • Conduct refresher sessions and toolbox talks on quality, documentation, and testing standards.
  • Participate in root cause analysis for major network faults and contribute lessons learned and preventive measures.
  • Provide technical input during vendor qualification and contractor performance assessments.

Benefits

  • Health insurance, starting the first of the month after the start date.
  • Vision insurance, starting the first of the month after the start date.
  • Dental insurance, starting the first of the month after the start date.
  • Travel pay for work-related travel outside the assigned local area, in accordance with EOS travel policy.
  • Occasional overtime and bonus opportunities for hourly workers.
  • 10 days of paid time off annually.
  • 12 paid holidays.
  • 6 sick days, available after 90 days of employment.
  • 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.
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