Travel Customer Representative

Next Stops travel•Santa Ana, CA
•Remote

About The Position

True Adventure Travel is seeking a Travel Customer Representative to help clients plan and book vacations. The role works with clients to understand their preferences and create personalized itineraries, and collaborates with sales and marketing teams to support the promotion and sale of travel packages and services. The position is remote and offers a flexible work schedule. The posting also refers to the role as a Vacation Advisor.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently and remotely while maintaining productivity and attention to detail.
  • Passion for travel and a desire to help others create memorable experiences.

Responsibilities

  • Communicate with clients by phone, email, and online platforms to understand their travel preferences and needs.
  • Use knowledge of popular destinations, travel trends, and industry resources to create personalized itineraries.
  • Book flights, accommodations, transportation, and activities according to clients’ budgets and preferences.
  • Respond promptly to client inquiries and address concerns or issues during the planning process or while clients are on vacation.
  • Collaborate with sales and marketing teams to promote and sell travel packages and services.
  • Stay up to date on industry trends and new destinations to improve the company’s offerings and client experience.

Benefits

  • Competitive earnings opportunities.
  • Flexible work schedule.
  • Ability to work remotely.
  • Opportunities for professional development and growth within the company.
  • Discounted travel packages and industry perks.
  • Supportive and collaborative team environment.
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