Travel Counsellor

AMA - Alberta Motor Association • Calgary, AB

4d • Onsite

About The Position

This role is for a travel expert who loves to explore the world and help others discover unique and personal travel experiences. The company, AMA, is a family-oriented organization that protects its members' needs across various services like roadside assistance, retail savings, food security, and childhood well-being. With operations in automotive, registries, travel, and insurance, AMA offers numerous opportunities for growth. Building on a century of service in Alberta, AMA is dedicated to making a meaningful difference in the communities it serves, starting with its people.

Requirements

• High school diploma
• Some post-secondary travel education (an asset)
• Strong communication skills
• Sales experience
• Commitment to building your book of business

Responsibilities

• Help members find destinations, transportation, and accommodations suited to their needs and budgets.
• Develop and maintain relationships with members and suppliers.
• Manage member travel reservations and other trip details.
• Negotiate with tour operators, airline personnel, car rental agencies, and hotel staff to secure the best value for members.
• Provide exceptional sales and service.
• Support members before, during, and after their trips.
• Promote AMA’s products and services.

Benefits

• Flexible benefits with 5 different packages to select, ranging from $1000 - $3000 health and wellness spending accounts.
• Outstanding employer-paid Retirement Savings Plan (5% AMA contribution + 5% AMA matching)
• Great AMA discounts like 50% off memberships, driver education programs, and registry services.
• Unlimited learning opportunities, including full Udemy access and dedicated learning time for personal development.
• Paid time off, including 3 weeks of vacation, Me-Day, and Volunteer Day.
• Flexibility to purchase 1 or 2 weeks’ vacation time spread across multiple pay periods.
• Four-day work week option (available to eligible fully in-office and fully remote roles, with tailored guidelines; requires a 12-month commitment; eligible employees can opt in or opt out annually during the benefit renewal period).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees