Travel Consultant II
About The Position
As a Travel Consultant II, you are the face of BCD Travel and communicate with current and prospective clients to help them travel smart and achieve more. This role supports the Nike account and is scheduled from 9:00 a.m. to 6:00 p.m. Pacific Time. The position is remote and open to candidates in the United States, Canada, and Costa Rica. You will search and confirm travel reservations, advise clients about travel policies and regulations, and provide industry information such as low fares, exchange costs, and penalties. You will also look for ways to improve operational processes and client relationships, while keeping your knowledge of the supported travel industries current. BCD Travel describes itself as a global travel company with more than 15,000 team members serving clients in over 170 countries. The company offers opportunities to develop skills and careers, generous vacation days, travel-industry perks and discounts, wellbeing tools, and the opportunity to work from anywhere for 60 days per year. The stated U.S. salary range for applicable jurisdictions is $47,000 to $55,000; actual pay depends on skills, qualifications, experience, and geographic location.
Requirements
- Prior Travel Agent experience.
- Working knowledge of the travel industry, policies, procedures, and processes.
- Advanced skills in GDS Sabre.
- Strong verbal and written communication skills in English.
- Strong background in international travel.
Responsibilities
- Search and confirm travel reservations for customers.
- Understand client travel policies and consistently provide consultation to customers.
- Fulfill requests regarding necessary regulations.
- Provide clients with relevant industry information, including low fares, exchange costs, and penalties.
- Identify opportunities to review operational processes and commercial relationships with clients and suggest improvements.
- Maintain and actively communicate current knowledge of the travel industries supported, and seek to expand that knowledge.
Benefits
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow skills and career.
- Generous vacation days.
- Compensation package including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- Inclusive work environment where diversity is celebrated.
- Work From Anywhere opportunity for 60 days per year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
