Scott Dunn - Travel Consultant - Asia Specialist - Solana Beach, CA
About The Position
Are you passionate about Asia and luxury travel? As a Travel Consultant on our Asia team, you'll craft unforgettable journeys, whether it’s a dream honeymoon or a family adventure. Using your in-depth knowledge of destinations in Asia and a passion for delivering world-class service, you’ll design bespoke itineraries tailored to our guests’ unique preferences. This is a fantastic opportunity for someone with experience in luxury travel sales, particularly working with high-net-worth individuals (HNWIs). At Scott Dunn, we also offer strong career progression, with many of our consultants moving into senior or managerial roles.
Requirements
- Experience selling luxury travel to Latin America destinations is preferred
- Specialist product knowledge within Latin America
- Sales driven with a keen eye for numbers
- Self-motivated and able to work autonomously
- Requires no direction or oversight with processes and systems
- Ability to demonstrate end-to-end ownership on projects
- Strong written and verbal communication skills
- Excellent attention to detail
- Proven organizational skills
- Previous experience of delivering high levels of customer service
- Inspires and motivates other team members, leads by example
- Understands team goals and uses success metrics to help focus sales efforts
Responsibilities
- Manage the end-to-end sales process - from initial enquiry and itinerary creation to booking and post-travel follow-up.
- Deliver exceptional service via phone, email, and in-person interactions to craft personalized luxury holidays.
- Meet and exceed individual and team sales targets and key performance indicators (KPIs).
- Develop and maintain in-depth knowledge of travel products and destinations in Asia, as well as other regions in the Scott Dunn portfolio.
- Support marketing efforts, including contributing to brochures, email campaigns, the website, PR initiatives, and events.
- Engage with guests face-to-face where required, ensuring a personalized service experience.
- Learn and work confidently with our internal systems and software tools.
- Collaborate closely with colleagues across departments and within the wider Sales team.
- Other duties and tasks as assigned
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Benefits
- Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Health benefits including, medical, dental, vision, gender affirming care, and fertility care
- Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
- Flexible Spending Accounts
- Employee Assistance Program
- 401k program with partial match
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
