Travel Center General Manager

LV Petroleum•De Beque, CO

25d

About The Position

LV Petroleum is seeking a Site General Manager to oversee the day-to-day operations of a busy travel center. The role leads and works alongside store employees and managers to maintain store image, customer service, food safety, and freshness standards. It requires a thorough understanding of food service and quick-service restaurant (QSR) operations, including food and labor costs, shrink, waste management, and their impact on profitability. The General Manager is responsible for operating the site efficiently and profitably, overseeing staff development and supervision, ensuring compliance with company policies and applicable regulations, and maintaining fuel safety and food quality standards. The role also includes budgeting and forecasting, inventory and cost controls, vendor relations, scheduling, paperwork, deposits, and delivery verification. The position requires working 50 or more hours per week and being available on call for store needs.

Requirements

At least 5 years of experience with a proven track record in truck-stop and QSR operations.
Working knowledge of restaurant management systems.
Ability to work as scheduled, 50 or more hours per week.
Ability to be on call for store needs as they arise.
Ability to perform non-management activities when needed.
May be required to complete additional training or certifications, including ServSafe or an equivalent Food Manager Safety program, ABC/Age Restricted Certification, and UST Operator Certification.

Responsibilities

Follow company policies and procedures and applicable city, county, and state requirements for age-restricted sales, food safety, and fuel compliance.
Budget and forecast P&L lines and maintain company merchandise-margin and fuel-margin/pricing strategies.
Lead site-level management, including QSR managers, model expected performance, and direct managers to meet or exceed budget.
Train, develop, and supervise staff to support profitability, environmental protection, site maintenance, safety, and efficient operations.
Analyze food costs, labor costs, shrink, and waste in real time and make adjustments to support profitability.
Conduct inventory audits and implement inventory controls for the truck stop and QSRs.
Lead the store team, including food-service/QSR employees and managers.
Establish and maintain fuel-safety and food-quality/safety standards and ensure compliance with local, state, and federal safety regulations.
Identify and pursue improvements in store, employee, and personal performance.
Recruit, hire, train, and coach staff to build a positive, enthusiastic team and provide excellent customer service.
Hold ongoing communication meetings with employees and management about safety, employment issues, and store goals.
Complete daily paperwork and deposits accurately and on time, receive and verify vendor deliveries, and create work schedules.
Maintain strong vendor relationships.
Perform non-management activities when needed.