Travel Center Assistant Manager

Pilot Company•Weed, CA

19d

About The Position

Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee high-volume retail facilities. The role is responsible for generating and executing travel center and restaurant business plans to meet established standards and achieve sales, profit, and customer-satisfaction objectives. The assistant manager builds, coaches, manages, and develops teams, including staffing, interviewing, hiring, and training. The position also involves ensuring customer expectations are met, conducting meetings with subordinate employees, maintaining effective vendor relationships, driving sales, managing team members, tracking inventory, providing customer service, and performing profit-and-loss analysis.

Requirements

Exemplify integrity and accountability at the managerial level.
Demonstrate excellent team leadership skills.
Be able to work a flexible schedule that includes nights, days, weekends, and holidays.
Have a minimum of 2–3 years of management experience in retail, restaurant, grocery, or another service industry, with responsibility for financial results.
Have previous management proficiency in high-volume retail with P&L accountability.
Be able to create and maintain a customer-focused culture.

Responsibilities

Generate and execute travel center and restaurant business plans.
Meet established standards and achieve sales, profit, and customer-satisfaction objectives.
Ensure customer expectations are met.
Conduct meetings with subordinate employees.
Maintain effective vendor relationships.
Build, coach, manage, and develop teams through staffing, interviewing, hiring, and training.
Drive sales.
Manage team members.
Track inventory.
Provide customer service.
Perform P&L analysis.