Travel Center Assistant Manager

Pilot Company•Milford, CT

18d

About The Position

Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee high-volume retail facilities. The role is responsible for developing and executing travel center and restaurant business plans to meet established standards, sales and profit objectives, and customer satisfaction goals. The assistant manager ensures customer expectations are met, conducts meetings with subordinate employees, and maintains effective vendor relationships. The role also involves building, coaching, managing, and developing teams through staffing, interviewing, hiring, and training. The listed starting pay range is $69,757.00–$84,020.00 per year.

Requirements

At least 2–3 years of management experience in retail, restaurant, grocery, or another service industry, with responsibility for financial results.
Previous management proficiency in high-volume retail with P&L accountability.
Ability to create and maintain a customer-focused culture.
Integrity and accountability at the managerial level.
Excellent team leadership skills.
Ability to work a flexible schedule that includes nights, days, weekends, and holidays.

Responsibilities

Develop and execute travel center and restaurant business plans to achieve established standards, sales, and profit objectives.
Ensure customer expectations are met and provide customer service.
Conduct meetings with subordinate employees.
Maintain effective vendor relationships.
Build, coach, manage, and develop teams through staffing, interviewing, hiring, and training.
Drive sales.
Manage team members.
Track inventory.
Perform profit and loss (P&L) analysis.