Travel and Expense Specialist
About The Position
This role involves reviewing and processing electronic expense reports for payment, ensuring compliance with travel and expense policies. The specialist will manage the expense report queue, follow up on outstanding items, and act as a subject matter expert for the expense management program. Responsibilities include auditing, responding to inquiries, identifying efficiency opportunities, and providing excellent customer service. The role also entails reviewing and providing feedback on policies, assisting with credit card reconciliations, and performing other assigned duties.
Requirements
- Ability to use a standard computer, talk on the phone and sit for extended periods of time.
Nice To Haves
- Entry-level position.
- Detail-oriented and good organizational skills, ability to multi-task.
- Proactive approach to problem solving, analytical mind.
- Ability to work in a team-oriented environment.
- Ability to work independently with minimal supervision.
- Strong oral and written communication skills.
- Flexibility in responding to unanticipated situations.
- Self-Starter, excellent time management.
- Strong work ethic and willingness to take ownership, strong sense of urgency, initiative and drive.
- Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
- Excel experience a plus.
- Familiarity with ChromeRiver, Egencia and ADP a plus.
Responsibilities
- Review, process, and release for payment / reject electronic expense reports in expense management system during the weekly payroll approval process.
- Ensure submitted expenses are in compliance with our travel and expense policies.
- Manage weekly status of expense report queue; follow up with users for returned or un-submitted/unreconciled expenses and expense reports.
- Responsible for audit and responding to questions regarding the expense management program.
- Identify and recommend opportunities for efficiencies.
- Provide superior customer service to users in resolving various issues related system and expense reporting.
- Review and provide feedback on travel and expense policies.
- Assist with reconciliation of credit card charges to submitted expense reports and credit card statement.
- Act as a subject matter expert on travel and expense management tools.
- Perform other activities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
