Travel Agent - Littleton, CO

Auto Club Group•Littleton, CO

22h•Onsite

About The Position

The Travel Agent drives revenue growth and deepens AAA member engagement by developing new business, retaining existing clients, and promoting travel, membership, and financial products. The role delivers customer experiences through consultative sales, relationship management, and end-to-end planning for complex domestic and international itineraries. Success involves meeting sales goals, using referral and lead-generation systems, and adopting digital tools to build a strong base of repeat clients. This is an in-office position at an ACG branch in Littleton, Colorado, serving members in person. The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. The role is hourly, non-exempt, and eligible for overtime. Compensation includes $34,320 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater, with uncapped commission potential and possible incentives. A signing bonus of $1,500 to $3,000 may be available to qualifying new Auto Club Group applicants, with the amount dependent on experience.

Requirements

High school diploma or equivalent.
At least 1 year of business-to-consumer sales experience.

Responsibilities

Generate new sales, retain existing members, and grow ACG’s book of business through multiple product offerings.
Build mutually beneficial relationships with AAA members to improve their experience and use of AAA benefits, generate profitable sales and revenue growth, and encourage repeat travel bookings.
Receive customer concerns and advocate for their resolution.
Meet assigned travel, membership, and credit card sales goals.
Sell cruises, tours, hotel accommodations, air travel, car rentals, travel insurance, AAA credit cards, AAA memberships, and related travel products and services.
Prepare complex and large-scale domestic and international travel packages.
Complete reservations and advise clients about documentation requirements.
Arrange travel reservations, collect payments, and process documents.
Ask for referrals and build a client book using the AAA ACG lead system.
Learn and use AAA ACG digital and communication technologies to achieve objectives.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short- and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan with a company match and additional company contribution, subject to eligibility and vesting terms.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, subject to eligibility and applicable requirements.
Company-paid holidays, mental health day, floating holidays, and volunteer day for eligible full-time employees.
Paid parental, bereavement, jury duty, and military leave.
Tuition assistance.
Professional certification support with 100% reimbursement for eligible programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance.
Free leads, in-office travel events, walk-in customer traffic, and direct-to-consumer marketing support.
Preferred Partner discounted rates and member benefits.
Support from Air Desk and Inside Sales Agents, an inside support structure, and an interactive group booking system.
Free Travel Partner training certifications and developmental familiarization tours and cruises at no cost.
Travel benefits that may include free or reduced travel for completing online training programs.
IATAN card benefits that may include hotel and car rental discounts and discounted rates from cruise and tour partners.
Complimentary American Society of Travel Advisors membership.
Uncapped travel sales commissions and additional commission opportunities for membership and credit card sales.
Possible special performance incentives and a quarterly new-hire on-pace bonus.
Potential $1,500 to $3,000 signing bonus for qualifying new Auto Club Group applicants.