Travel Agent - Littleton, CO

AAA-The Auto Club Group•Littleton, CO

1d•$34,320 - $44,720•Onsite

About The Position

The Travel Agent drives revenue growth and deepens AAA member engagement by developing new business, retaining existing clients, and promoting travel, membership, and financial products. The role provides consultative sales, relationship management, and end-to-end planning for complex domestic and international itineraries. Success involves meeting sales goals, using referral and lead-generation systems, and adopting digital tools to build a strong base of repeat clients. This is a full-time, hourly, non-exempt, in-office position at an Auto Club Group branch in Littleton, Colorado. The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. The position offers a $34,320 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater, with unlimited commission potential on travel sales and additional commission opportunities for membership and credit card sales. Eligible candidates who are new to the Auto Club Group may qualify for a signing bonus of $1,500 to $3,000, depending on experience.

Requirements

High school diploma or equivalent.
One year of business-to-consumer sales experience.
Ability to perform the duties described in the job posting, with reasonable accommodations available for otherwise qualified applicants as needed.
Consent to a background and drug screen if offered employment.

Responsibilities

Generate new sales, retain existing members, and grow ACG’s book of business through multiple product offerings.
Promote competitive products and help retain The Auto Club Group’s members.
Establish and grow mutually beneficial relationships with AAA Members to improve their member experience and use of AAA benefits, generate profitable sales and revenue growth, and encourage repeat travel bookings.
Receive customer concerns and champion them through to resolution.
Achieve assigned travel, membership, and credit card sales goals.
Sell cruises, tours, hotel accommodations, air travel, car rentals, travel insurance, AAA credit cards, AAA memberships, and related travel products and services.
Prepare complex and/or large-scale domestic and international travel packages.
Complete reservations and advise clients about documentation requirements.
Make travel arrangements, including reservations, payment collection, and document processing.
Ask for referrals and build and grow a book of client business using the AAA ACG lead system.
Learn and use AAA ACG digital and communication technologies to achieve objectives.
Service ACG members in person at an ACG branch facility.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance; optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan, including company matching and an additional company contribution, subject to the plan’s eligibility and vesting terms.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, subject to eligibility and applicable requirements.
Company-paid holidays, a mental health day, floating holidays, and a volunteer day, subject to eligibility and business-unit schedules.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance.
Professional certification support, including 100% reimbursement for eligible programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.
Free Travel Partner training certifications.
Potential free or reduced travel benefits for completing online training programs.
Familiarization tours and cruises offered at no cost through developmental programs.
IATAN card benefits that may include hotel and car rental discounts and discounted rates from cruise and tour partners.
Complimentary membership with the American Society of Travel Advisors.
Free leads, in-office travel events, walk-in traffic, and direct-to-consumer marketing support.
Inside support, including Air Desk and Inside Sales Agents, and an interactive group booking system.
Preferred Partner discounted rates and member benefits.
Potential special performance incentives from ACG and travel partners, and a quarterly new-hire on-pace bonus.
Overtime eligibility.