Travel Agent

AAA Oregon-IdahoBend, OR
Onsite

About The Position

AAA Oregon/Idaho is looking for an enthusiastic and motivated Travel Agent to join our Bend travel team. Based out of our service center in Bend, Oregon, this role will be key to promote travel sales and offer an exceptional travel experience to our members. We have been helping our members with travel on the road, sea and sky for over 100 years. That legacy exists in part because of our thriving travel agency, which continues to stay ahead of the curve in the industry and champions the innovative ideas to improve the way we work. This position is 100% onsite in Bend, OR.

Requirements

  • Proficient with basic computer knowledge
  • Organized
  • Able to learn new systems

Nice To Haves

  • 2 years of experience in a customer service or sales environment is preferred (especially in travel)
  • Understand the sales process
  • Understand the importance of customer service
  • Understand building and managing relationships

Responsibilities

  • Exhibit exceptional member service while providing advice and recommendations to enhance their travel experience
  • Confirm all travel arrangements
  • Build rapport with members, and foster long-lasting travel connections
  • Research, reserve, and finalize domestic and international travel arrangements including cruises, tours, resort packages, and activities
  • Focus on details and thrive in a diverse, fast-paced environment

Benefits

  • Educational and discounted travel opportunities
  • Extensive travel industry training provided
  • Opportunities to earn travel certifications and IATA card
  • Time off programs
  • Health insurance
  • Dental insurance
  • Disability/life insurance
  • Up to 9% 401(k) total employer contribution
  • AAA membership
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