Trauma Quality Specialist

Banner Health•Tucson, AZ

8d•Onsite

About The Position

Nursing careers are better at Banner Health. We’ve built smarter processes to help nurses focus on what really matters. If you want to make a difference in people’s lives - this could be the opportunity you’ve been waiting for. At Banner - University Medical Center Tucson, there will be exciting opportunities to be a part of the health care transformation. We are known nationally as an innovative leader in new health care models, a Level 1 Trauma and Academic Medical Center in Southern Arizona and are on the cutting edge of medical advances. You will work alongside a group of dedicated physicians and staff that perform some of the most state-of-the-art procedures that exist anywhere in the country. Do you have a passion for creating a world of quality care for patients and their families? Then join our team of professionals who share that passion! You will have the opportunity to work with an amazing team that makes Quality Initiatives their priority. In this position you will be working heavily in Microsoft Excel and with substantial amounts of confidential data. You will also need to be comfortable working independently or in a team setting where collaboration is key. The Trauma Quality Specialist will maintain the efficient operation of the trauma PIPS process (performance improvement and patient safety). The Trauma Quality Specialist works in collaboration with the trauma team and program leadership and is responsible for the coordination and facilitation of the trauma PI program. The goal is to improve the quality of trauma care encompassing all areas and disciplines of the hospital that participate in the management of the injured patient throughout their entire stay. In this position the Quality Specialist will be responsible for monitoring and evaluating performance improvement activities including data collection, analysis, trending, and benchmarking of data outcomes at the local, regional, state, and national levels. Your attention to detail and strong organizational and problem-solving skills are highly needed in this position. Qualified candidates will have a minimum of a bachelor’s degree in nursing with at least five years of clinical experience in a high patient acuity area in any combination of ED/Trauma/Surgical-Trauma ICU. Must be able to effectively present information and respond to questions from groups of managers, physicians, patients, and other business partners. Bring your ability to multi-task and work under pressure with changing priorities and short deadlines and make an impact in healthcare today! This position is full time with a flexible “work your way” schedule (for example five 8 hours shifts or four 10 hours shifts). Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. POSITION SUMMARY This position plans, coordinates, implements and evaluates facility and/or system-wide quality/performance improvements, patient safety programs, and/or coordinates compliance and regulatory programs for preparedness and accreditation requirements. The position works closely with system initiatives. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.

Requirements

Requires Bachelor’s degree or equivalent in nursing or other healthcare related field and either an RN license in state worked OR a clinical background with current license/certification or equivalent experience.
Requires a proficiency level typically attained with five years acute care clinical experience.
Requires ability to perform complex statistical analysis and highly developed problem solving skills.
Requires the ability to manage programs and projects.
Requires demonstrated excellence in interpersonal and written communication skills.
Must be able to effectively present information and respond to questions from groups of managers, physicians, patients, and other business partners.
Ability to multi-task and work under pressure with changing priorities and short deadlines.

Nice To Haves

Registered Nurse (RN) license preferred.
Certified Professional in Healthcare Quality (CPHQ) certification is preferred.
Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable.
Additional related education and/or experience preferred.

Responsibilities

Coordinates investigation, analysis, and responds to quality/patient safety issues, events, significant care issues or trends. Leads and/or facilitate root cause analysis, failure modes and effects analysis, and process improvement, working with multidisciplinary teams.
Develops and analyzes data for administrative and clinical decision making, as well as regulatory requirements. Coordinates implementation of data collection processes: provide analysis, summary, research and benchmarking. Prepares and present reports for appropriate facility, system, and other external agencies. Provides oversight to projects including data abstracting and data entry as appropriate.
Serves as a resource and leads and/or facilities task forces to plan, implement and coordinate facility activities to maximize service quality, effectiveness and efficiency. Collaborates with key stakeholders to evaluate, plan and implement process improvements and patient safety programs across the facility and/or system.
Supports implementation of facility quality and patient safety goals, policies, procedures, and activities designed to meet the requirements of regulatory and accrediting agencies such as JCAHO, CMS, DHS, and the peer review organizations.
Acts as consultant and educator in program development and special projects as determined by their supervisor.
Participates in implementation of evidence-based practices at the facility or system level.
May coordinate peer review activities for physicians and other healthcare providers and provide information for departmental improvement activities, credentialing, and reappointment.
In some roles, this position may supervise professional staff.
Responsibilities cross all levels of internal customers including the department, facility and system, and external customers including but not limited to the medical staff, the community, regulatory bodies and state agencies. For those positions directly supervising professional employees, the position has full authority for employment actions including selection, training, coaching, and performance reviews.