Transporter

CommonSpirit Health•Merced, CA

2d•Onsite

About The Position

The Patient Transporter provides assistance and transportation for patients and related items across the hospital campus, delivering a safe, seamless, and customer-sensitive experience. The role promptly transports inpatients and outpatients between hospital areas, verifies patient identification, assists with transfers, observes patients’ condition during transport, and reports concerns to appropriate personnel. The transporter also maintains clean, organized, and adequately stocked work areas and reports malfunctioning equipment. The transporter interacts courteously and professionally with patients using AIDET service fundamentals and SBAR handoff communication. Duties include preparing patients and procedure rooms, supplying gowns and linens, transporting charts when needed, assisting technologists during imaging procedures, and using safe patient-handling devices and proper body mechanics. The role contributes to efficient department operations, maintains equipment and work areas, and supports colleagues as workload permits. The position is at Dignity Health - Mercy Medical Center, a 186-bed nonprofit acute-care hospital in Merced, California. Post-hire, quarterly American Heart Association Resuscitation Quality Improvement (RQI) competency certification is required through resources internal to the facility; outside RQI resources are not accepted for compliance.

Requirements

Basic Life Support (CPR) certification upon hire.
Quarterly American Heart Association Resuscitation Quality Improvement (RQI) competency certification after hire, completed through internal facility resources; outside RQI resources are not accepted.

Nice To Haves

High school graduate with general studies and experience in a medical office or hospital environment, upon hire; or a high school GED with general studies and experience in a medical office or hospital environment, upon hire.
Experience with computers.
Experience with safe patient-handling devices.

Responsibilities

Transport inpatients and outpatients promptly and safely between designated hospital areas for transfers, procedures, and surgery.
Confirm patient identification, greet patients, assist with transfers, and observe patient condition during transport; report issues to appropriate personnel.
Use AIDET fundamentals for patient interactions and SBAR for handoff communication, including notifying technologists of potential patient issues before exams.
Provide patients with appropriate gowns and linens and bring patient charts when required for procedures.
Use effective transfer techniques, safe patient-handling devices, and proper body mechanics when moving patients between beds and transport devices such as gurneys or wheelchairs.
Attend to patients’ emotional and physical needs during transfers and complete transportation in a timely manner.
Assist in preparing procedure rooms and ensure equipment is clean before bringing patients into the room.
Assist technologists during imaging procedures by obtaining equipment, documentation, and supplies and otherwise supporting quality patient care.
Maintain equipment and its storage room, operate equipment competently within the scope of practice, and promptly take corrective action and report equipment failures.
Keep work areas neat, orderly, clean, and adequately stocked.
Contribute to department productivity and efficient operations; complete assignments accurately and within a reasonable timeframe.
Communicate professionally and respectfully with staff and leaders and offer help to others when workload permits.