Transportation

Southeastern Integrated Care LLC•Washington, NC

About The Position

Responsible for providing safe, client-engaging, non-emergency transportation for outpatient and residential treatment clients. The transporter provides a caring environment and transportation appropriate to each client's needs, representing Southeastern Life Center's focus on removing barriers to recovery. The position also includes vehicle safety and readiness checks, accurate service documentation, incident reporting, confidentiality, and participation in staff development or further training as required.

Requirements

  • High school diploma or equivalent.
  • Valid, clean North Carolina driver's license.
  • Exceptional driving skills.
  • Excellent communication skills.
  • Time management skills.
  • Ability to use conflict management skills.
  • Obtain CPR, first aid, NCI, and/or role-related certification within three months of hire.
  • PASS Basic certificate and CTAA training.
  • PASS Wheelchair certificate and hands-on training with a certified trainer within 90 days.
  • Defensive Driving certificate.
  • Americans with Disabilities Act (ADA) training.
  • Emergency Procedures for Vehicle Operations training.
  • Illegal Drug Use training.

Responsibilities

  • Assist patients in and out of vehicles.
  • Ensure patients are comfortable and safe during transit.
  • Monitor the scheduling system for transport requests and complete them in a timely manner.
  • Maintain accurate daily logs and obtain beneficiaries’ signatures to verify services provided.
  • Maintain positive and professional relationships with patients.
  • Protect patient confidence and confidentiality by keeping sensitive and patient information private.
  • Conduct risk assessments and implement safe systems of work to reduce risks to yourself, patients, and others involved.
  • Complete a vehicle check before every shift to assess maintenance issues.
  • Report accidents or incidents in accordance with organizational policies, including reporting relevant facts to control and hospital personnel.
  • Use electronic systems required by the agency and payor.
  • Ensure vehicles have adequate fuel for service delivery.
  • Report vehicle and equipment defects or deficiencies and replace used vehicle inventory items.
  • Participate in staff development programs and undertake further training when required.
  • Comply with data protection measures and do not disclose personal information about patients or employees to unauthorized personnel.
  • Perform other duties as assigned.
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