Transportation Supervisor - Final Mile, Parts Distribution

Yancey Bros. Co. • Austell, GA

2d

About The Position

The Transportation Supervisor – Parts Distribution leads the final-mile delivery team, supervises non-CDL truck drivers, and manages delivery schedules to ensure parts reach customers safely and on time while providing a high degree of customer service. The role works with branch parts counter, warehouse, and customer service teams to coordinate order readiness and delivery, while monitoring performance, safety, and delivery exceptions.

The successful candidate is a strong, organized leader who can motivate and develop drivers, handle multiple deliveries and shifting priorities, and provide superior customer service. A strong sense of urgency, accurate record keeping, and a commitment to safety are essential.

Requirements

• High school diploma or equivalent required.
• Previous experience in transportation, dispatch, delivery, or parts distribution.
• Valid driver’s license with a clean driving record.
• Ability to operate non-CDL delivery vehicles as needed.
• Working knowledge of DOT and safety regulations applicable to non-CDL commercial vehicles.
• Ability to plan routes, manage schedules, and make quick decisions in a fast-paced environment.
• Experience with a Transportation Management System (TMS) or route optimization software to plan routes, dispatch drivers, and track deliveries.
• Proficiency with Microsoft Office and ability to use electronic tablets and delivery software.
• Strong communication and leadership skills.
• Customer-service orientation and willingness to exceed expectations with a positive attitude.

Nice To Haves

• At least 2 years of supervisory or lead experience preferred.
• Associate or bachelor’s degree in logistics, supply chain, or a related field preferred.

Responsibilities

• Supervise, schedule, and coach final-mile non-CDL truck drivers, including onboarding, performance feedback, and corrective action.
• Manage daily delivery schedules and routes to meet customer commitments while balancing priorities, delivery windows, and driver capacity.
• Dispatch drivers, monitor deliveries in progress, and respond to delays, urgent parts requests, and changing customer needs.
• Promote a safety-first culture and enforce safe driving practices, proper PPE use, and company safety policies.
• Coordinate with branch parts counter, warehouse, and customer service teams to ensure orders are staged, loaded, and ready for delivery.
• Verify delivery documentation, proof of delivery, and signatures, and resolve delivery exceptions, damages, and shortages.
• Track and report delivery performance metrics, including on-time delivery, route efficiency, and driver productivity, and recommend improvements.
• Provide positive customer service to external and internal customers.
• Participate in the required safety program and work safely.
• Perform additional duties as assigned by the manager.

Benefits

• Aggressive compensation levels and competitive pay structure.
• Individual bonus opportunities available.
• Technician tool allowance.
• 401(k) plan with strong company match.
• Employee profit sharing.
• Financial wellness coaching.
• Employee wellness program.
• Medical, vision, and dental insurance.
• Prescription drug coverage.
• Flexible spending accounts.
• Short- and long-term disability coverage.
• Group life insurance.
• Paid time off, paid holidays, and paid sick leave.
• Career development and ongoing training.
• Tuition reimbursement.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED