Transportation Supervisor - Final Mile, Parts Distribution

Yancey Bros. Co.•Mableton, GA

About The Position

The Transportation Supervisor – Parts Distribution leads the final-mile delivery team, supervises non-CDL truck drivers, and manages delivery schedules to ensure parts reach customers safely, on time, and with a high degree of customer service. The role involves coordinating driver assignments and routes, monitoring deliveries, working with branch parts, warehouse, and customer service teams, and maintaining delivery documentation and performance metrics. The supervisor is expected to foster a safety-first culture, develop the driver team, respond to changing priorities, and deliver strong service to internal and external customers.

Requirements

High school diploma or equivalent required.
Previous experience in transportation, dispatch, delivery, or parts distribution.
Valid driver’s license with a clean driving record and ability to operate non-CDL delivery vehicles as needed.
Working knowledge of DOT and safety regulations applicable to non-CDL commercial vehicles.
Ability to plan routes, manage schedules, and make quick decisions in a fast-paced environment.
Experience with a Transportation Management System (TMS) or route optimization software to plan routes, dispatch drivers, and track deliveries.
Proficiency with Microsoft Office and ability to use electronic tablets and delivery software.
Strong communication and leadership skills.
Customer-service orientation and willingness to exceed expectations with a positive attitude.
Strong organizational skills, accurate record keeping, commitment to safety, and ability to motivate and develop a driver team.

Nice To Haves

At least 2 years of supervisory or lead experience is preferred.
Associate or bachelor’s degree in logistics, supply chain, or a related field is preferred.

Responsibilities

Supervise, schedule, and coach final-mile non-CDL truck drivers, including onboarding, performance feedback, and corrective action.
Manage daily delivery schedules and routes to meet customer commitments while balancing priorities, delivery windows, and driver capacity.
Dispatch drivers, monitor active deliveries, and respond to delays, urgent parts requests, and changing customer needs.
Promote a safety-first culture and enforce safe driving practices, proper PPE use, and compliance with company safety policies.
Coordinate with branch parts counter, warehouse, and customer service teams to ensure orders are staged, loaded, and ready for delivery.
Verify delivery documentation, proof of delivery, and signatures; resolve delivery exceptions, damages, and shortages.
Track and report delivery performance metrics, including on-time delivery, route efficiency, and driver productivity, and recommend improvements.
Demonstrate positive customer service to external and internal customers.
Participate in required safety programs and work safely.
Perform additional duties as assigned by the manager.