TRANSPORTATION SUPERVISOR

Goodwill Industries of Arkansas•Little Rock, AR

1d•Onsite

About The Position

The Transportation Supervisor oversees daily transportation operations, including route execution, driver coordination, dock support, and fleet readiness. This role ensures efficient, safe, and cost-effective movement of goods while maintaining service levels for stores, donation sites, and warehouse operations. Supervises drivers, dock staff, and related personnel, and works cross-functionally to optimize route performance, labor utilization, and operational flow.

Requirements

High School Diploma
3 years related experience and/or training.
2 years management experience and/or training.
Communication Skills
Mathematical Skills
Critical Thinking Skills
Supervisory Experience
Planning, organizing, and project management skills.
Decision Making
Valid driver's license
Forklift certification or the ability to become certified required within 30 days
Ability to lift 50 pounds, up to 100 pounds with assistance.

Nice To Haves

CDL preferred

Responsibilities

Supervise daily transportation and dock operations, including route execution, loading and unloading, staging, and movement of goods.
Assign and adjust daily work based on volume, staffing, priorities, and operational needs.
Coordinate route schedules, dispatch communication, and service recovery to ensure on-time completion and minimize service disruptions.
Maintain accountability for route completion, dock flow, labor deployment, and execution quality.
Lead safe work practices, including vehicle and forklift safety, PPE compliance, incident reporting, and corrective action follow-up.
Ensure completion of required inspections, logs, and documentation, and escalate issues as needed.
Support fleet readiness by coordinating maintenance, repairs, and equipment availability.
Maintain dock organization, staging discipline, and load quality to support efficient flow between transportation, warehouse, stores, and donation operations.
Coach, train, and hold team members accountable for safety, attendance, productivity, service, and SOP compliance.
Support hiring, onboarding, scheduling, and performance management processes.
Manage staffing coverage, control overtime, and support cross-training to maintain operational continuity.
Monitor daily operations, identify issues, and respond quickly to disruptions such as breakdowns, call-offs, weather, or volume spikes.
Coordinate with internal departments and external partners to resolve issues and maintain service levels.
Protect company assets through proper handling, documentation, and escalation of risks, discrepancies, or policy concerns.
Perform other related duties as assigned.