Transportation Supervisor

Darling Ingredients•Orlando, FL

1d•Onsite

About The Position

This position is responsible for supervising designated drivers, ensuring all required training is completed, and identifying additional training needs. The role involves facilitating training activities for new and existing staff, conducting reviews and audits to ensure compliance with company policies and DOT regulations, and overseeing daily work assignments to ensure excellent customer service. The supervisor will also manage driver scheduling, coordinate equipment repairs with truck shop personnel, and ensure safety and compliance for drivers within their designated geographical area. This includes monitoring unit operation, equipment utilization, drivers' Hours of Service, and route integrity. The position assists in accident investigations, maintains performance reports, advises management on performance issues, and provides daily coaching and counseling to employees. Continuous process improvement and effective communication with internal and external stakeholders are also key aspects of this role.

Requirements

Basic computer skills and knowledge of various applications (MS Office Products).
Must demonstrate knowledge of the designated service area.
Must demonstrate knowledge of Federal/State DOT regulations, OSHA, HAZMAT, and other relevant governmental and industrial standards and policies.
Must demonstrate the ability to prioritize projects and meet established deadlines.
Must demonstrate good interpersonal and verbal/written communication skills.
Must demonstrate the ability to analyze situations appropriately and to pursue an effective course of action.
Must have an excellent work and safety record.
Must consistently meet or exceed established goals and objectives.
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation.
Demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group.

Nice To Haves

CDL preferred but not required.

Responsibilities

Ensure that all required driver training is accomplished within the established time parameters.
Determine additional training needs for assigned driver staff.
Facilitate training activities for both new and existing driver staff.
Conduct periodic reviews and audits of driver activities to ensure compliance with Company policies, rules, regulations, and expectations.
Provide oversight and follow-up on all daily work assignments for assigned driver staff and ensures that the necessary resources are available to accomplish excellent customer service in compliance with Company standards and agreements.
Ensure compliance with DOT rules and regulations.
Work closely with the appropriate Territory Supervisor or Account Executive to address/resolve any service-related issue that may arise within the designated geographical area in a timely and acceptable manner.
Responsible for scheduling for the drivers assigned to the designated geographical area and coordinating for back up.
Coordinate equipment repairs with truck shop personnel.
Responsible for safety and compliance for drivers assigned to the designated geographical area.
Ensure all units are operating properly.
Ensure excellent equipment use and utilization.
Ensure availability of drivers' Hours of Service and related follow-up.
Ensure route integrity.
Ensure drivers operate in compliance with all Federal, State, Local, and Company regulations / policies and procedures.
Assists Safety Point of Contact in the conduct of accident investigations, reporting, follow-up and discipline, if necessary, in accordance with Company policy.
Maintain / monitor reports and data entry related areas to ensure performance of assigned driver staff is meeting established Company expectations.
Keep management advised of all performance related issues and recommend solutions.
Daily supervision of designated employees to include routine coaching and counseling.
Responsible for continuous process improvement for the assigned areas.
Communicate both internally with management, employees, supporting staff, and external customers.
Perform other duties as assigned.