Transportation & Statements Specialist
About The Position
The Transportation & Statements Specialist processes, prints, and mails bank data files for statements, notices, and other output media while meeting or exceeding established service-level agreements. The role also provides logistical support for internal stores and may handle complex issues. The specialist operates high-speed production printers, a high-speed production mail inserter, and an automated CD burner, and performs troubleshooting and maintenance on operational equipment. The role collaborates with other departments and bank stores on print, mail, and shipping needs; sorts and delivers mail throughout the internal building; and provides customer service to internal and external customers and vendors, potentially serving as a vendor liaison. The position follows documented processes and procedures and helps improve workflows while maintaining process controls. It may include mentoring, coaching, and training associates, serving as a lead when the manager is absent, and teaching coursework as a subject matter expert. The specialist must comply with applicable bank policies, procedures, and regulations, including the Bank Secrecy Act, Regulation CC, Regulation E, and Bank Security requirements, and stay current with regulatory changes and required training. The role also supports Columbia Bank’s corporate culture and vision, takes personal initiative, and may perform other duties as assigned. This is an onsite role at 7106 W Will D Alton Lane, Spokane, WA 99224. Occasional travel is required. The pay range is $18.00–$21.00 per hour; the selected candidate’s rate depends on job-related factors. The role may be eligible for performance-based incentive compensation.
Requirements
- Less than 2 years of related experience (required).
- Excellent organization, prioritization, problem-solving, and analytical skills, with demonstrated attention to detail and accuracy.
- Proficiency with Excel, Word, Outlook, and basic office equipment.
- Excellent written and verbal communication skills.
- Ability to work under direction, independently, and as part of a team.
- Ability to learn effectively and apply new skills.
- Basic to intermediate mechanical aptitude to maintain and troubleshoot equipment.
- Ability to work flexible hours to meet deadlines.
- Ability to lift up to 40 pounds; work may involve repetitive motion and exposure to high noise for most of the day.
Nice To Haves
- High school diploma or GED (preferred).
- 2–4 years of print, mail, and shipping experience (preferred).
- Proficiency with USPS mail-sorting software and production machine software.
Responsibilities
- Process, print, and mail bank data files for statements, notices, and other output media in accordance with established service-level agreements.
- Provide logistical support for internal stores.
- Operate high-speed production printers, a high-speed production mail inserter, and an automated CD burner.
- Troubleshoot and maintain operational equipment.
- Collaborate with other departments and bank stores on print, mail, and shipping needs.
- Sort and deliver mail throughout the internal building.
- Provide customer service to internal and external customers and vendors, and potentially serve as a vendor liaison.
- Follow documented processes and procedures and assist with improving workflows while maintaining process controls.
- Mentor, coach, and train associates when needed; may serve as lead when the manager is absent and teach coursework as a subject matter expert.
- Comply with bank policies, procedures, regulations, and required training; maintain working knowledge of applicable regulations and stay current with changes.
- Demonstrate and foster Columbia's corporate culture, take personal initiative, and support the vision to become the “Business Bank of Choice.”
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision plans
- 401(k) retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Access to an online discount marketplace
- Paid vacation, sick days, volunteer days, and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
