Transportation Specialist - Department of Transportation

City of San Jose•San Jose Metropolitan Area, CA

16h•Hybrid

About The Position

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in one of the nation’s largest cities, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . The Department of Transportation is currently seeking to fill 1 or more vacancies in the Planning and Project Delivery Team division. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

Requirements

Bachelor’s Degree in transportation planning, city and regional planning, urban studies, civil engineering, environmental studies or related field.
Possession of a valid driver’s license authorizing operation of a vehicle in the State of California is required.
Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others
Approaching a problem or situation by using a logical, systematic, sequential approach.
Develops networks and builds alliances; engages in cross-functional activities.
Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.
Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Ensures support for projects and implements agency goals and strategic objectives.
Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Nice To Haves

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Responsibilities

Administering bike share, scooter share, personal delivery devices, aerial delivery devices, and the Downtown digital kiosk programs.
Conducting policy development, community engagement, and data analysis.
Coordinating with regional and local partners.
Administering grants and permits.
Providing recommendations to City leadership, elected officials, and the public.
Manage the City’s bike share program. This includes, but is not limited to: Oversee the removal, replacement, and relocation of bike share stations to accommodate construction projects, special events, and other program needs. Coordinate with Mobility Options staff to site and install new Metropolitan Transportation Commission (MTC)- and grant-funded bike share stations. Collaborate with Mobility Options staff and the Metropolitan Transportation Commission (MTC) to relocate selected bike share stations to improve rider experience and increase ridership. Represent the City at monthly and other regular and ad hoc meetings hosted by MTC with Bay Area Bike Share partner agencies, and other meetings as required Monitor and analyze bike share usage using the City's data platform to evaluate system performance, identify opportunities for improvement, and provide updates and recommendations to DOT leadership, elected officials, bike share partners, and the public. Coordinate community outreach and engagement with stakeholders and Council Offices for bike share initiatives.
Manage the City’s shared scooter permit program. This includes, but is not limited to: Monitor shared scooter operators to ensure compliance with City administrative regulations. Issue notices of violation and assess fines when compliance issues are not resolved Recommend updates to the City's administrative regulations Manage the competitive procurement process for shared scooter operator(s) and issue permits Monitor and analyze shared scooter usage using the City's data platform to evaluate program performance and provide updates and recommendations to DOT leadership, elected officials, and the public, as needed.
Manage the City’s personal delivery device permit program. This includes, but is not limited to: Administer the City's Personal Delivery Device Permit Program, which is currently under development; this includes oversight of the one-year Roadway Delivery Device Pilot Program. Coordinate with operators, stakeholders, and community representatives—including bicycle, pedestrian, and disability advocacy organizations—to monitor program implementation and pilot deployments. Recommend updates to the Personal Delivery Device administrative regulations based on program performance and stakeholder feedback. Update administrative regulations and fee schedules for future permit cycles and, if approved, transition the Roadway Delivery Device Pilot Program into a permanent permit program.
Serve as the Department liaison to the City's Downtown digital kiosk program. This includes, but is not limited to: Coordinate with City departments, stakeholders, and vendors to expand Downtown wayfinding through the City's multi-departmental digital kiosk program, including management of the associated vendor contract.
Manage the City’s aerial delivery device permit program. This includes, but is not limited to: Administer the aerial delivery device permit program, which is currently under development; this includes coordination with operators, stakeholders, and the community; monitor program implementation; recommend updates to administrative regulations, as appropriate; and evaluating program outcomes.
Support the development and implementation of a data-based transportation evaluation program.
Support DOT grant efforts to secure local, state, and federal grant funds that help the City advance safety and convenience of roadway users.
Research grant opportunities.
Support the development of grant applications.
Develop and deliver a data-based evaluation system.
Research and evaluate grant funding opportunities.
Support grant development and kick-off meetings.
Conduct GIS mapping and analysis.
Assess project competitiveness.
Assist with the development of grant applications and supporting materials.
Develop, maintain, and organize centralized grant information, databases, tracking systems, and reporting tools to support department-wide grant coordination, information sharing, and decision-making.
Develop and deliver pre-post project evaluation studies for grant-funded CIP projects, including study plan development, kick-off coordination, data collection oversight, data analysis, spatial analysis, and presenting findings to internal and external stakeholders.
Maintain and organize centralized study information for intradepartmental tracking and reporting tools, information sharing, and decision-making.
Create process recommendations to refine departmental pre-post study approach.
Other responsibilities as assigned.