Transportation Specialist

Colonial Group•Savannah, GA

About The Position

The Transportation Specialist – Owner Operator is responsible for supporting the daily operations of the owner-operator fleet by coordinating with dispatch on driver needs, maintaining driver and equipment compliance, scheduling maintenance, preparing settlements, and serving as the primary point of contact for owner operators. This role helps ensure safe, compliant, and efficient transportation operations while supporting fleet performance and customer service.

Requirements

Minimum of two (2) years of experience with progressively increasing responsibilities in a logistics or transportation environment, or a Bachelor's degree in a related field.
Availability to provide driver support by phone during all scheduled work shifts.
Proficiency with Microsoft Office applications.
Ability to analyze and resolve complex issues in a fast-paced, changing environment.
Willingness to participate in an on-call rotation, including evenings, weekends, and holidays.
Knowledge of DOT regulations, fleet maintenance, and transportation compliance.
Strong organizational, communication, and customer service skills with the ability to build positive relationships with owner operators and internal teams.
Ability to maintain a flexible schedule, including travel and working weekends, nights, and holidays as business needs require.
Ability to sit and stand frequently throughout the workday.
Must occasionally push, pull, and lift or carry items weighing both under and over 20 pounds.
May require walking, bending, reaching, and other routine physical movements associated with supporting transportation operations.

Nice To Haves

Commercial Driver's License (CDL) preferred.
Experience using TMT, routing systems, and web-based dispatch applications preferred.
Knowledge of the petroleum transportation industry preferred.

Responsibilities

Coordinate and support all aspects of the owner-operator program, including assisting with onboarding, maintaining contractor qualification files, and ensuring compliance documentation (insurance, permits, medical cards, licenses, DOT records).
Coordinate maintenance scheduling and support owner operators in meeting preventive maintenance requirements.
Serve as the primary point of contact for owner operators, coordinating communications, supporting operational efficiency, facilitating issue resolution, and assisting with compliance documentation and regulatory requirements while maintaining productive contractor relationships.
Coordinate with owner operators to ensure compliance with contractual requirements, safety standards, and customer service expectations.
Prepare owner-operator settlements and maintain accurate operational records.
Perform daily data entry and provide administrative support for transportation operations.
Promote safety, accountability, and effective communication to support efficient fleet operations.
Assist in developing processes and performance improvement initiatives for all drivers.
Investigate and report all Commercial Motor Vehicle (CMV) accidents and incidents to the Director of Transportation and manage all incidents and accidents within Colonial's safety platform.
Perform other job-related duties as assigned to support departmental and operational needs.