Transportation Services Office Assistant

University of Wisconsin Milwaukee • Milwaukee, WI

4d • Onsite

About The Position

Facilities, Planning and Management is committed to promoting respect and civility in the workplace. Our staff serves as role models by practicing exemplary behaviors when working with customers, fellow faculty and staff members, students, and visitors. The mission of the department is to provide a safe, sustainable, and accessible physical environment that supports learning, research, working, living, and recreation. The organization supports the academic and strategic objectives of the University of Wisconsin-Milwaukee with commitment and pride in everything they do. Serves as a primary point of contact for students, customers and the campus community. Addresses and resolves issues while providing accurate information. Processes transactions in accordance with institutional policy. Provides administrative support to the entire Transportation Services Department. May coordinate work and train staff and student employees. Occasional night and weekend work may be to support department operations (generally scheduled in advance).

Requirements

• Evidence of strong customer service skills
• Experience with professional workplace communication via various methods of communication.
• Evidence of proficiency with Microsoft 365 in a professional or school setting.
• Demonstrated experience working collaboratively

Nice To Haves

• Experience in training or employee development
• Experience coordinating meetings and scheduling
• Demonstrated experience within the parking or transportations industries

Responsibilities

• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures.
• Answer in-person inquiries, emails and phone calls from students, customers and the campus community for any subject relating to Transportation Services.
• Serves as first point of contact for individuals and groups providing basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities.
• Provide office support to all areas of Transportation Services
• Cross training in a variety of jobs and provide back up support as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed