Transportation Services Coordinator

Frontier Supply Chain Solutions•Winnipeg, MB

7d•CA$19 - CA$20•Onsite

About The Position

Frontier Supply Chain Solutions Inc. is seeking a Transportation Services Coordinator with a strong customer service background to join their team at their Winnipeg location. This role is dispatch-focused and customer-oriented, supporting both client, customer, and internal service needs. The coordinator will collaborate closely with internal teams, including the warehouse, customer service, and dispatch, to ensure smooth daily operations. A commitment to service excellence is key to ensuring clients receive reliable, high-quality support and remain satisfied with the services provided. This role follows a Sunday to Thursday schedule, with an eight-hour workday from 2:00 PM to 10:00 PM.

Requirements

Proficiency in Microsoft Office (Word, Outlook, and Excel).
Experience learning new software systems.
High degree of accuracy and attention to detail.
Ability to analyze, problem solve, prioritize tasks and meet deadlines.
Strong written and verbal communication skills.
Strong organizational skills with the ability to work independently or within a team.
Ability to work in a faced paced environment.

Nice To Haves

Experience in transportation is considered an asset.
Knowledge of FMCSA and DOT regulations is considered an asset.
Post-secondary education in a related education is preferred.

Responsibilities

Act as the main point of contact to the Long-Haul Drivers throughout the evening shift.
Communicate information to Drivers via Text, phone call or face to face.
Ensuring that Drivers have the correct paperwork, and follow their driving schedule.
Assist in Long Haul Driver scheduling, payroll and dispatching.
Ensure that Long Haul Drivers have correct paperwork, and follow their driving schedule.
Monitor and follow up with Customs Brokers to ensure documents are completed, filed, and accepted (i.e. electronic manifests, ACE, ACI, PARS).
Complete reports and analysis via trucking software.
Initiate, create, and update data into logistics software.
Monitor truck shipments and communicate with our clients regarding the status.
Troubleshoot and resolve issues effectively and professionally.
Assist with tasks in Operations and Logistics department as needed.