Transportation Security Officer: Customer Care Patrol

Allied Universal • Honolulu, HI

13d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Transportation Security Officer: Customer Care Patrol in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a government airport location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and assist visitors with professionalism and care. You will communicate clearly, document observations using computer or tablet tools, and support a welcoming environment through teamwork, integrity, and exceptional customer service.

Requirements

• 18+ Years of Age
• Valid Drivers License
• Ability to use computers - basic computer knowledge
• Ability to pass a background check, drug screen, and physical exam
• Possess a high school diploma or equivalent.

Nice To Haves

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Ability to lift more than 20 pounds is preferred.

Responsibilities

• Provide customer service to passengers, visitors, airport personnel, and other stakeholders by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout terminal areas, parking facilities, perimeter locations, and other assigned airport property, with work environments and conditions varying by location.
• Monitor assigned areas for unusual activity, unauthorized access, unattended items, and other security-related concerns; report observations according to site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, communicating with appropriate airport personnel and emergency responders as directed.
• Prepare accurate reports and maintain required documentation related to patrols, incidents, and security-related activities.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED