About The Position

As a Transportation Security Officer: Unarmed Patrol Customer Relations in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a government airport location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service to travelers, visitors, and staff. You will communicate clearly, respond to concerns, and support a welcoming environment. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Requirements

  • 18+ Years of Age
  • Valid Drivers License
  • Ability to use computers - basic computer knowledge
  • Ability to pass a background check, drug screen, and physical exam
  • Possess a high school diploma or equivalent.

Nice To Haves

  • Customer service experience is preferred.
  • Ability to lift more than 20 pounds is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to travelers, visitors, employees, and other stakeholders by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Respond to incidents, alarms, suspicious activity, and critical situations in a calm, problem-solving manner, notifying appropriate airport operations and/or emergency personnel as directed.
  • Conduct regular and random vehicle and foot patrols throughout assigned airport facilities, public areas, access points, parking areas, and perimeter locations to help to deter unauthorized activity.
  • Monitor access points and observe activity within assigned areas, reporting security-related concerns, hazards, and unusual conditions according to site procedures.
  • Complete required reports, daily activity logs, and incident documentation accurately and promptly.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Access to a retirement savings plan
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on top brands and services through our Perks Program.
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