Transportation Routing/Dispatch Specialist (358383)

Phoenix Union High School District 210•Phoenix, AZ

About The Position

The Transportation Routing/Dispatch Specialist is responsible for daily routing and scheduling of buses, vans, drivers, and assistants to ensure students are transported safely to and from school and other activities. The role develops and adjusts routes to maximize bus capacity while minimizing costs and transportation time, and coordinates in-house and contracted transportation, including specialized transportation for students who need it. The specialist may assign substitutes and drive a bus or other vehicle when necessary. The position communicates with families, administrators, campus staff, transportation staff, and organizations; periodically inspects buses and vans for compliance with Arizona standards; coordinates vehicle repairs; and assists with training and monthly safety meetings. It also maintains daily records and prepares monthly reports. The specialist supports the relationship between the Phoenix Union High School District and the public through courteous, professional conduct, confidentiality, and compliance with Governing Board Policies.

Requirements

High school diploma or GED equivalent and three years of experience operating a bus plus one year of dispatch experience, or an equivalent combination of education, training, and experience.
Valid Arizona State Commercial Driver's License with Passenger and School Bus endorsements.
Behind the Wheel and Instructor certifications at the time of hire.
Valid Arizona Department of Public Safety IVP Fingerprint clearance card within 90 days of employment.
Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures.
Skill in resolving conflicts among students and staff.
Skill in safely operating a school bus wheelchair lift and maintaining order and safety on a school bus.
Ability to follow verbal and written instructions and procedures.
Ability to assign and delegate tasks.
Ability to maintain and prepare accurate records and reports.
Ability to identify and address student needs.
Ability to communicate effectively verbally and in writing.
Ability to provide excellent customer experiences and interact tactfully and courteously with the public.
Commitment to creating and sustaining a thriving learning and working environment for students and staff.
Ability to establish and maintain effective working relationships.
Ability to use initiative within organizational policies, procedures, and guidelines.

Responsibilities

Develop and adjust routes to maximize bus capacity while minimizing cost and transportation time.
Schedule buses, vans, drivers, and assistants daily to cover routes and field trips.
Assign substitutes as needed and drive a bus or vehicle when necessary.
Communicate with parents or guardians, administrators, campus staff, transportation staff, and organizations to support safe and efficient student transportation.
Coordinate contracted transportation for students requiring specialized transportation.
Coordinate student transportation using in-house or contracted vehicles.
Periodically inspect buses and vans for compliance with Arizona State Statutes and Arizona Department of Public Safety minimum standards.
Coordinate bus and van repairs with mechanics.
Assist with training and monthly safety meetings.
Update, check, maintain, and file daily records, including payroll, absence, fuel, and mileage logs, and notify the Transportation Director of discrepancies.
Prepare end-of-month reports, including fuel usage, mileage, field trips, and students transported.
Function as a bus driver when necessary.
Demonstrate courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintain confidentiality; follow Governing Board Policies; and perform other related duties as required or assigned.