Transportation Planner 1 (New Haven)

Ct Transit•Ct 06517, CT

About The Position

Transportation Planners monitor and analyze routine transit service and develop and implement periodic route and schedule adjustments for Connecticut’s statewide bus system and CTfastrak bus rapid transit systems. The role involves collecting and analyzing service data, evaluating service requests and potential improvements, designing transit service, supporting operational scheduling, and preparing technical and customer information materials. The planner also supports intelligent transportation system (ITS) products, bus stop management, compliance and service-equity reporting, and coordination with municipalities and neighboring transit systems. The position requires collaboration with agency personnel, participation in training and staff meetings, and provision of training to agency staff as needed. Other duties and responsibilities may be assigned.

Requirements

A bachelor's degree with major coursework in Urban Studies, Urban Planning, Regional Planning, Geography, Public Policy, or a closely related field, and three years of relevant work experience.
An equivalent combination of education and highly relevant work experience may be substituted on a year-for-year basis for the four-year degree requirement.
Excellent mathematical skills and the ability to work accurately with large volumes of numbers.
A valid driver's license.
Proficient computer skills, including Microsoft 365, internet applications, and relevant office equipment.
Ability to quickly learn industry-specific software.
Ability to handle confidential information.
Ability to prioritize multiple complex projects and work independently and in a team environment.
Excellent written and verbal communication, interpersonal, tact, and diplomacy skills.
May be required to travel during the course of daily work.

Nice To Haves

Prior experience with Trapeze software products (FX, Block Buster, Transit Master, or Ops) or other transit planning, scheduling, and operations software packages.
Knowledge of GIS applications.
Knowledge of the local CT Transit Hartford, New Haven, or Stamford service area.
Knowledge of Connecticut’s statewide transportation network.
Familiarity with ITS applications and public transit technologies, including AVL and APC.
Familiarity with analysis tools such as Microsoft Power BI and Excel pivot tables.

Responsibilities

Compile and analyze ridership and on-time performance data.
Produce routine and on-demand planning reports.
Investigate service requests and improvement opportunities, including estimating costs and projecting fleet and labor needs.
Assess how major traffic generators and roadway improvement projects affect current and future transit operations, including through field assessments.
Conduct service analysis and design, including comprehensive operational analysis, individual route analysis, and new service development.
Construct transit service using planning software, including schedules, route traces, and bus stops.
Assist with vehicle blocking and run cutting using automated and manual methods.
Assist in managing ITS products, including automated head sign control and internal and external announcements.
Develop technical reports, including monthly miles and hours, National Transit Database, Title VI compliance, and service-equity analysis reports.
Assist with bus stop management and maintenance.
Maintain professional contact with representatives of cities and towns served by CT Transit and representatives of neighboring bus and rail systems.
Assist in developing customer information products, including public timetables and service change notifications.
Work cooperatively with personnel at all levels.
Attend agency-provided in-service training, seminars, and other professional development opportunities.
Provide training for agency personnel as required.
Participate in staff meetings and training.
Maintain a thorough working knowledge of agency policies and procedures.
Perform other assigned duties and responsibilities.