Transportation Operations Manager

GEODIS Career • Brentwood, TN

4d • Hybrid

About The Position

The Transportation Operations Manager is responsible for overseeing the day-to-day transportation activities, ensuring efficient and cost-effective movement of goods. This role focuses on leading a team, optimizing routing and scheduling, maintaining compliance with regulations, and partnering with customers and carriers to drive operational excellence. GEODIS currently operates under a 4 days in office hybrid schedule.

Requirements

• Minimum 5 years related experience; or an equivalent combination of education and experience
• Travel 10% of the time may be required
• Experience with budgeting and forecasting
• PC literate to include Microsoft Office products such as Word, Excel and Outlook
• Ability to read and write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

• Develops, coordinates and manages operational and administrative activities for the efficient operation of the Transportation Department, including implementing strategic plans and providing assistance on rate quotations and contracts
• Analyzes reports and conducts statistical surveys in order to evaluate performance and to secure information for recommending appropriate solutions to problems
• Manages transportation personnel including, but not limited to, on-boarding, performance appraisals, coaching and mentoring
• Interprets financial data and uses this to improve profitability and/or find accounting discrepancies
• Achieves the highest levels of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Interacts with all transportation supporting teams and drives resolution on outstanding issues with department leads
• Analyze existing transportation processes to identify and prioritize areas for improvement.
• Utilize tools such as process mapping and root cause analysis to propose and implement solutions that enhance efficiency and effectiveness.
• Foster a culture of continuous improvement, empowering team members to actively participate and contribute ideas.
• Track, report, and communicate the status and outcomes of continuous improvement initiatives to stakeholders.
• Lead the identification, scoping, and deployment of RPA and machine learning initiatives to streamline operations and eliminate manual tasks.
• Stay abreast of industry trends and emerging technologies to continuously assess new automation opportunities.
• Manage the lifecycle of RPA/automation projects, from proposal through execution and evaluation.
• Chair the Process Excellence (PEX) Committee, driving the adoption of best practices and standardization across regions and business units.
• Lead the migration and documentation of work instructions to digital platforms such as WhatFix.
• Chair the bi-monthly IT Steering Committee meetings by organizing the meetings, note taking, collaboration with the IT teams and reporting out updates as needed.
• Develop and execute change management strategies to support process, technology, and organizational improvements.
• Communicate changes effectively to all stakeholders, providing necessary training and support for adoption.
• Address resistance and drive engagement to ensure successful transitions.
• Build and maintain strong partnerships with internal stakeholders to drive alignment and shared ownership of process improvement goals.
• Ensure clear, consistent, and transparent communication across teams and departments.

Benefits

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed