Transportation Operations Manager

GEODIS•Brentwood, TN

19h•Hybrid

About The Position

The Transportation Operations Manager is responsible for overseeing the day-to-day transportation activities, ensuring efficient and cost-effective movement of goods. This role focuses on leading a team, optimizing routing and scheduling, maintaining compliance with regulations, and partnering with customers and carriers to drive operational excellence. GEODIS currently operates under a 4 days in office hybrid schedule. Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Requirements

Minimum 5 years related experience; or an equivalent combination of education and experience
Travel 10% of the time may be required
Experience with budgeting and forecasting
PC literate to include Microsoft Office products such as Word, Excel and Outlook
Ability to read and write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

Develops, coordinates and manages operational and administrative activities for the efficient operation of the Transportation Department, including implementing strategic plans and providing assistance on rate quotations and contracts
Analyzes reports and conducts statistical surveys in order evaluate performance and to secure information for recommending appropriate solutions to problems
Manages transportation personnel including, but not limited to, on-boarding, performance appraisals, coaching and mentoring
Interprets financial data and uses this to improve profitability and/or find accounting discrepancies
Achieves the highest levels of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
Interacts with all transportation supporting teams and drives resolution on outstanding issues with department leads
Analyze existing transportation processes to identify and prioritize areas for improvement.
Utilize tools such as process mapping and root cause analysis to propose and implement solutions that enhance efficiency and effectiveness.
Foster a culture of continuous improvement, empowering team members to actively participate and contribute ideas.
Track, report, and communicate the status and outcomes of continuous improvement initiatives to stakeholders.
Lead the identification, scoping, and deployment of RPA and machine learning initiatives to streamline operations and eliminate manual tasks.
Stay abreast of industry trends and emerging technologies to continuously assess new automation opportunities.
Manage the lifecycle of RPA/automation projects, from proposal through execution and evaluation.
Chair the Process Excellence (PEX) Committee, driving the adoption of best practices and standardization across regions and business units.
Lead the migration and documentation of work instructions to digital platforms such as WhatFix.
Chair the bi-monthly IT Steering Committee meetings by organizing the meetings, note taking, collaboration with the IT teams and reporting out updates as needed.
Develop and execute change management strategies to support process, technology, and organizational improvements.
Communicate changes effectively to all stakeholders, providing necessary training and support for adoption.
Address resistance and drive engagement to ensure successful transitions.
Build and maintain strong partnerships with internal stakeholders to drive alignment and shared ownership of process improvement goals.
Ensure clear, consistent, and transparent communication across teams and departments.

Benefits

Access wages early with the Rain financial wellness app
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community