Transportation Manager - USBL - US

Sysco•Gibsonton, FL

About The Position

This is an operations position responsible for managing activities associated with delivery. The role oversees delivery expenses and revenue, compliance with government regulations, delivery staff, and the safety and security of the delivery department. The manager monitors delivery operations and performance, manages resources and company assets, works to improve efficiency and profitability, and collaborates with Sales, Marketing, Safety, and other departments to address customer and operational needs. The manager leads delivery supervisors, routing personnel, and other associates; supports associate engagement and development; and performs management functions including selection, training, performance reviews, discipline, and termination. The position requires non-traditional business hours, including evenings, nights, weekends, holidays, and on-call work. Occasional travel to other operating companies or the corporate office may be required. The physical work environment may include wet, hot, cold, or humid conditions; moving mechanical parts; confined spaces; heights; and airborne particles.

Requirements

High school diploma or GED, with one to three years of related experience and/or training, or an equivalent combination of education and related experience.
Complete a Sysco-approved defensive driving program.
Ability to read, comprehend, write, and speak English.
Ability to interpret business and technical materials and governmental regulations, write reports and business correspondence, and present information and respond to questions.
Ability to perform basic arithmetic and solve practical problems involving varied situations and limited standardization.
Knowledge of spreadsheet and word-processing software, excellent computer skills, and ability to learn Sysco technology software and programs.
Working knowledge of Federal Motor Carrier Safety Regulations.
Ability to lead individual and team discussions and meetings, apply policies consistently and objectively, and work constructively with peers and associates across departments and organizations.
Ability to follow established procedures and comply with local, state, and federal regulations.
Ability to manage deadline-related pressure and customer-service issues and make timely independent decisions consistent with Company policies and procedures.
Regularly talk or hear; frequently stand, walk, sit, use hands, reach, and climb or balance; and occasionally stoop, kneel, crouch, or crawl.
Occasionally lift or move up to 100 pounds and push or pull up to 350 pounds; required vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment.

Nice To Haves

Two- or four-year college degree in Business Management, Supply Chain Management, or a similar major.
Valid Class A Commercial Driver License meeting Company standards.
HazMat and Doubles Certification.

Responsibilities

Manage the daily work and safety of Delivery supervisors, routing personnel, and other associates.
Ensure management staff effectively oversee daily delivery activities, including adherence to standard operating procedures and planned routes and delivery of safe, efficient customer service.
Ensure Delivery Associate compliance with local, state, and federal regulations, including DOT and OSHA requirements, and ensure electronic logs are current and accurate.
Manage labor hours, travel, fuel, and consumable supplies within budget; maximize time and cost efficiencies; and prepare schedules that may include extra work days and shifts.
Manage the selection, purchase, and use of Company assets for the Delivery department, and coordinate repairs with appropriate departments.
Monitor daily routing performance against established KPIs and sales and customer-satisfaction goals.
Suggest efficiency and cost-reduction measures and assist with implementing delivery changes.
Review backhaul coordination and routing and scheduling activities to improve the profitability of delivery services.
Work with Sales Management and Marketing Associates to resolve customer and delivery issues; visit customer locations to address concerns and assess delivery difficulty.
Ensure delivery productivity and routing software systems are used and updated.
Maintain associate relations through meetings, ongoing communication, policy and procedure explanations, morale monitoring, and follow-up on ideas to improve engagement and enablement.
Interpret, train on, and consistently enforce Company policies and procedures.
Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, root-cause analysis, and safety inspections; recommend disciplinary action or behavior modification when needed.
Manage staff selection, development, discipline, performance reviews, and terminations.
Perform the duties of supervised associates and other related duties as needed and qualified.