Transportation Finance Manager (Customer Onsite)

Expeditors•Ellenwood, GA

7h•Hybrid

About The Position

Expeditors is seeking an experienced Team Manager to lead the Global Transportation Spend Operations Team supporting our customers’ Global Transportation Enablement team. The ideal candidate will navigate operational complexity, oversee and develop a high-performing team of Transportation Finance Analysts, enforce rigorous financial controls, and maintain freight payables integrity across global multimodal carrier networks.

Requirements

Bachelor’s degree in finance, Accounting, Supply Chain Management, Business Analytics, or quantitative field
7–9+ years of progressive operational leadership experience in freight audit and payment (FAP), transportation accounting, or logistics billing operations
Minimum 3+ years of direct supervisory or team management experience overseeing high-throughput financial operations teams or TVC/BPO vendor pods
Demonstrated background managing multi-million-dollar freight spend portfolios and driving high-volume transaction exceptions at global scale
Leverage advanced SQL capabilities to query multi-million row datasets, isolate systemic exception patterns, and extract root-cause data
Proven ability to transform raw data into intuitive, executive-level visuals
Advanced expertise in Google Sheets (complex formulas, XLOOKUP, and dynamic pivot tables)
Decisive operational leader with expertise in workflow load-balancing, capacity planning, process re-engineering, and root-cause defect elimination
Capable of mentoring a team of analysts while balancing daily operational queue adherence with strategic quarterly automation projects
Exceptional written and verbal communication skills with the executive presence to present complex financial and operational metrics to executive leadership, using SCQA framework
Independently lead contentious billing dispute sessions with carrier AR leadership

Responsibilities

Leading team performance to adhere to strict SLAs
Driving advanced SQL data modeling
Delivering executive summaries and supporting team-led continuous improvement projects
Actively monitor daily intake volume across all tools while dynamically balancing capacity during volume spikes and month-end closes
Directly supervise, coach, and manage a team of Transportation Finance Analysts based in APAC and AMER
Identifying Training gaps and ensuring coverage as required
Write, optimize, and maintain complex SQL queries against internal Customer data warehouses (BigQuery, Plx)
Monitor pipelines to track SLA turnaround, unassigned invoice aging, and billing anomaly detection in near real time
Perform forensic transaction data analysis to extract actionable carrier defect patterns and financial leakage
Create and present concise, high-impact executive summaries for the Customers Leadership and Spend Owners
Enforce strict team-wide adherence to the customers Tiered SLA Framework
Sponsor, oversee, and drive milestone execution for all carrier-specific and pod-wide improvement projects
Coordinate cross-functionally with the customers Program Managers and Carriers to improve all aspects of the customers’ spending
Serve as the primary operational escalation point for carrier AR directors when disputes breach contractual turnaround times