Transportation & Facilities Assistant

Successful Living Supportive Housing Program • Iowa City, IA

1d

About The Position

The Transportation & Facilities Assistant (TFA) supports Successful Living’s daily operations by transporting clients safely and reliably to appointments, scheduled activities, and other approved destinations. When not assigned to transportation, the TFA assists the Maintenance and Custodial teams with routine cleaning, groundskeeping, and basic facility upkeep. This is a full-time, hourly position with no expected overtime. The schedule is primarily Monday through Friday, 9 a.m. to 5 p.m., and may be modified as needed to accommodate regular transportation assignments.

The role also includes participating in staff meetings and training, collaborating with staff and programs, and completing other duties as required or assigned. The TFA reports to the Maintenance Director.

Requirements

• High school diploma or equivalent.
• Pass required background checks, including dependent adult/child abuse, criminal background, and driving-record checks.
• Maintain a valid driver’s license and a reliable, privately insured car, and meet agency insurance requirements for insurability.
• Ability to work with and engage a wide variety of people.
• Problem-solving ability.
• Adaptability.
• Basic computer skills and Microsoft Office competencies.

Nice To Haves

• Previous human services or customer service experience.
• Previous groundskeeping, maintenance, and/or custodial experience.

Responsibilities

• Provide clients with safe and timely transportation to appointments, scheduled activities, and other approved destinations.
• Build rapport with clients while maintaining professional boundaries.
• Assist clients with entering and exiting the vehicle and with loading and unloading as needed.
• Maintain an accurate, accessible calendar for transportation bookings.
• Communicate delays and other transportation issues to appropriate staff and/or clients.
• Keep the agency-owned vehicle clean, fueled, and ready for use.
• Report vehicle, client, and staff concerns to appropriate supervisors promptly.
• Follow traffic laws, parking requirements, and agency expectations.
• Keep accurate trip logs, including passengers, start and stop times, miles driven, and trip purpose.
• Save and submit fuel, parking, and vehicle-maintenance receipts to the Finance Director.
• Perform basic cleaning, including sweeping, mopping, vacuuming, wiping surfaces, cleaning common areas, and restocking supplies.
• Remove garbage and recycling and replace liners as needed.
• Assist with lawn mowing, trimming, leaf removal, snow removal, and other basic seasonal groundskeeping tasks.
• Move, organize, deliver, assemble, or store furniture, equipment, and supplies as assigned.
• Perform minor work orders and upkeep tasks within training and ability.
• Maintain orderly work areas.
• Attend staff meetings as required and participate in additional training as assigned.
• Collaborate with other staff and programs as needed.
• Maintain reliable attendance and follow through with the assigned schedule.
• Respond flexibly to changing routes, priorities, work locations, and daily assignments.
• Communicate promptly and professionally with clients, colleagues, supervisors, service providers, and community partners.
• Treat all people with dignity and respect; complete assignments accurately and on time.
• Follow agency policies and procedures, maintain client confidentiality, and comply with HIPAA requirements.
• Maintain a professional appearance and manner appropriate for driving, cleaning, groundskeeping, and other assigned physical tasks.
• Complete other duties as required and/or assigned.

Benefits

• Bonuses, including a $200 sign-on bonus paid after successful completion of the probationary period.
• Referral bonus of $500–$750, paid after successful completion of the referred staff member’s probationary period; excludes Leadership Team Members.
• Competitive benefits package, including health, dental, and vision insurance.
• Vacation, sick time, and personal day PTO.
• Holiday pay.
• Employee Assistance Program (EAP).
• 401(k) with agency match.
• Mileage reimbursement.
• Staff development and training.
• Full-time benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED