Transportation Excellence Specialist

Unilever•Hoboken, NJ

5d•$71,400 - $107,200

About The Position

Unilever is seeking a Transportation Excellence Specialist to support transportation performance, service excellence, and cost optimization across an assigned portfolio of customers and outbound transportation flows. The role supports customer shipments from US Distribution Centers and uses transportation data to develop focused action plans that improve speed, reliability, compliance, and freight cost efficiency. The position is intended to develop beyond daily shipment execution into a strategic business-partner role. It will help drive transportation performance indicators, continuous improvement initiatives, and programs that improve service and freight efficiency across the distribution center network.

Requirements

Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Engineering, or a related field.
2–4 years of experience in Transportation, Logistics, Supply Chain Operations, Carrier Management, Customer Service, and/or Transportation Analytics.
Experience with transportation KPI reporting, data analysis, or performance management.
Strong analytical, problem-solving, and organizational skills, with attention to detail and follow-through.
Ability to work cross-functionally and coordinate actions across multiple stakeholders.
Proficiency in Microsoft Excel and working knowledge of Power BI and OTM (Oracle).
Strong written and verbal communication skills, including the ability to present performance insights and recommendations.

Nice To Haves

Experience with a transportation management system such as OTM, SAP TM, Oracle Transportation Management, or a similar platform.
Knowledge of US domestic transportation and outbound logistics.
Experience supporting transportation savings, carrier performance, or network optimization initiatives.
Exposure to carrier sourcing, procurement, contract compliance, or Service Level Agreement management.
Experience using automation or reporting tools to improve transportation visibility and decision making.

Responsibilities

Monitor and manage transportation KPIs for assigned customers, including On-Time Delivery, Logistics Cost per Tonne and savings, carrier contract compliance, spot percentage, and Left of Dock.
Analyze performance trends, service failures, and cost drivers; conduct root-cause analysis and recommend corrective actions.
Prepare performance reports and support reviews with internal stakeholders and external transportation providers.
Track action plans, owners, due dates, and results to reinforce accountability for service and cost targets.
Support transportation optimization initiatives that improve customer service while reducing freight spend.
Identify opportunities to improve truckload utilization, network efficiency, mode selection, and transportation planning effectiveness.
Contribute analysis and execution support for annual transportation savings programs.
Develop data-supported recommendations and assist with implementation plans for customer- or lane-level improvements.
Monitor carrier performance for assigned customers, lanes, and outbound flows from the US Distribution Center network.
Support carrier performance reviews focused on service, capacity, compliance, and cost.
Partner with the Associate Manager and Procurement to provide performance data and operational input for sourcing events, negotiations, contract management, and RFPs.
Follow up on carrier adherence to contractual service requirements, operational commitments, and applicable Service Level Agreements.
Coordinate issue resolution and support contingency planning and transportation risk mitigation.
Serve as the transportation excellence contact for the assigned customer portfolio and partner with Customer Service, Customer Operations, Distribution Centers, Warehousing, Logistics Finance, Procurement, transportation planning teams, and carrier partners.
Support cross-functional problem solving for service failures, capacity constraints, cost exceptions, and recurring operational issues.
Communicate performance insights, risks, and recommended actions clearly to stakeholders.
Participate in continuous improvement workshops and help implement agreed process changes.
Use transportation data and analytics to identify opportunities and convert findings into practical action plans.
Perform scenario analysis and support transportation modeling, performance reviews, and business case development.
Support transportation technology adoption, reporting automation, process standardization, and data-quality improvements.
Work with internal and external stakeholders to test and implement technology or automation enhancements to operations and reporting.
Promote operational excellence, data-driven decision making, and continuous improvement within the assigned scope.