Transportation Driver (On Call)

Hard Rock Hotel & Casino Ottawa•Rockford, IL
•$15 - $20•Onsite

About The Position

The Transportation Driver is the creator of first impressions. He / she is responsible for the safe and efficient transportation of guests to and from designated pick-up and drop-off locations, as well as maintaining a friendly and positive attitude every day, with all guests and employees.

Requirements

  • High School Diploma or G.E.D.
  • Two years’ minimum driving experience.
  • Valid driver’s license and a clean driving record.
  • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards.
  • Must successfully pass background check.
  • Must successfully pass Motor Vehicle Record (MVR) background check
  • Must maintain strict confidentiality relative to financial data and casino policies.
  • Must be at least twenty-one (21) years of age.
  • Requires the ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Must possess strong communication and listening skills, and excellent speaking.
  • Excellent customer service skills.
  • Ability to deliver service to a level which creates an atmosphere that makes our internal and external guests want to return, giving each guest a positive, memorable experience.
  • Ability to present an image of excitement, enthusiasm and outgoing personality, while being able to present a professional appearance and demeanor.
  • Ability to sit or stand for extended periods of time.
  • Ability to walk distances.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
  • Ability to tolerate exposure to heat, cold, and loud/noisy environment.

Responsibilities

  • Safely transport guests to assigned locations.
  • Report on maintenance issues.
  • Provide excellent customer service.
  • Maintain and clean company vehicles.
  • Provide all guests with information about activities at the Casino and local area.
  • Maintain daily vehicle inspection logs.
  • Load/ unload guests luggage/ski equipment.
  • Document all trips accurately prior to the start of and at the conclusion of each.
  • Operate ethically to protect the image of Hard Rock.
  • Lives the Brand.
  • Utilize programs designed to help Save the Planet.
  • Other assignments as directed.
  • Attend seminars when needed.

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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