Transportation Coordinator

Masters Transportation • Kansas City, MO

5d • $20 - $23 • Onsite

About The Position

This position is responsible for coordinating drivers and third-party vendors to ensure the timely delivery of fleet vehicles while delivering an exceptional customer experience. The role serves as a key liaison between sales, operations, and delivery teams, managing communication, shipment details, and scheduling to support efficient dispatch execution. The Transportation Coordinator will make real-time operational and dispatch decisions based on available information, proactively communicate issues, and ensure alignment across internal and external stakeholders to achieve on-time delivery and high customer satisfaction.

Requirements

• High School degree, with some college preferred
• Basic technology skills, Microsoft Office software skills
• Ability to learn & navigate software systems

Nice To Haves

• Knowledge & Experience in DOT regulated environments preferred.
• Experience utilizing CRM systems or similar

Responsibilities

• Tracking the location of drivers and shipments.
• Communicating ETA's to customers and salesmen for pick up and deliveries.
• Coordinating ETAs for pickup and deliveries.
• Alerting manager and/or sales team to potential delays or issues.
• Provide solutions to various operational problems.
• Update internal and external systems with current statuses.
• Building relationships with contract drivers while helping deliver the best service in the industry.
• Ensuring compliance with DOT regulations.
• Building relationships with customers to ensure superior service to enhance business opportunities.
• Communicate with co-workers regarding customers, drivers, and operational issues.

Benefits

• Generous Paid Leave and 12 Paid Holidays.
• Competitive health insurance, dental, vision, company-paid life insurance, and short/long- term disability benefits.
• 401(k) with company match.
• Flexible Spending and Health Savings Accounts.
• Discounts on travel, entertainment and more.
• Investment in Employee Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED