Transportation Coordinator

US Foods • La Mirada, CA

7d • $25 - $30 • Hybrid

About The Position

The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls. This role involves supporting transportation and/or logistics and backhaul functions. Responsibilities include answering incoming calls to resolve driver, sales representative, and customer issues, communicating route updates to drivers, and utilizing software to create and update reports and files for proper transportation functioning. The role also assists in the damages and shorts process, completes associated paperwork, and supports backhaul and logistics operations by communicating key information and scheduling pickup appointments. The work environment is primarily desk-based in a US Foods office, with occasional work in warehouse environments, including cooler and freezer areas.

Requirements

• Minimum two years of experience in warehouse administrative or clerical position.
• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.
• High school diploma or GED/equivalent required.

Nice To Haves

• Prior logistics, transportation, and/or warehouse experience preferred.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.
• Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

Responsibilities

• Answer all incoming calls to resolve driver, sales representative and customer issues as needed.
• Communicate with drivers any updates to their routes.
• Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning.
• Assist in the damages and shorts process by notifying vendors and drivers to find a resolution.
• Complete associated paperwork involved in damages and shorts.
• Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).
• Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division.
• Complete related paperwork and communicate backhaul and logistic information when necessary.
• Other duties as assigned by manager.

Benefits

• US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED