Transportation Coordinator - Entry Level

Bass Pro Shops•Ridgedale, MO

About The Position

The entry-level Transportation Coordinator coordinates transportation activities within the department to help ensure guests have a seamless and enjoyable experience during their stay. The role coordinates transportation for guests and employees, oversees scheduling and assignment of vehicles and drivers, communicates with onsite teams at any Big Cedar property, monitors operations, maintains records, and works with other departments to coordinate services across the property. The position requires 1–2 years of transportation coordination or dispatch experience. The role involves up to 25% local travel and is performed under general supervision using established procedures, with occasional independent judgment when resolving problems and making recommendations.

Requirements

High school diploma or equivalent.
1–2 years of experience in transportation coordination or dispatch.
Effective written communication appropriate to the audience.
Basic computer skills, including use of computer hardware and common software.
Reading comprehension for work-related documents.
Ability to understand spoken information and ideas.
Knowledge of administrative and clerical procedures and systems, including word processing and records management.
Analytical and critical-thinking skills, including gathering and organizing information, identifying problems, evaluating alternatives, and drawing conclusions.
Knowledge of customer service principles and processes, including assessing needs and evaluating satisfaction.
Ability to add, subtract, multiply, and divide quickly and correctly.
Ability to travel locally up to 25% of the time.

Responsibilities

Coordinate transportation services for guests and employees, ensuring timely and efficient transportation to and from various locations.
Oversee transportation scheduling and ensure vehicles and drivers are properly assigned and available as needed.
Communicate proactively and work with onsite teams at any Big Cedar property to resolve concerns, keep information consistent, and maintain up-to-date collaboration strategies.
Monitor transportation operations and address issues or challenges to ensure customer satisfaction.
Maintain accurate transportation records and documentation, including daily logs and trip reports.
Collaborate with departments such as front desk and housekeeping to coordinate transportation services throughout the property.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical, dental, and vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.