Night Transportation Coordinator
About The Position
The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls. This role involves managing transportation and/or logistics and backhaul functions, including answering driver, sales representative, and customer issues, communicating route updates, and utilizing various software for reporting. The position also supports backhaul and logistics operations by communicating key information, scheduling pick-up appointments, and completing related paperwork. The work environment is primarily desk-based in an office setting, with occasional exposure to warehouse environments, including cooler and freezer areas.
Requirements
- Minimum two years of experience in warehouse administrative or clerical position.
- Effective communication both verbally and in writing.
- Excellent telephone and customer service ability.
- Strong math, analytical, and organizational skills with high attention to detail.
- Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
- Problem solving and critical thinking abilities to solve problems of limited scope.
- Strong teamwork skills with the ability to support others in the department and division.
- High school diploma or GED/equivalent required.
Nice To Haves
- Prior logistics, transportation, and/or warehouse experience preferred.
- Knowledge of DOT Hours of Service Regulations.
- Knowledge of our geographic delivery area.
- Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.
Responsibilities
- Answer all incoming calls to resolve driver, sales representative and customer issues as needed.
- Communicate with drivers any updates to their routes.
- Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning.
- Assist in the damages and shorts process by notifying vendors and drivers to find a resolution.
- Complete associated paperwork involved in damages and shorts.
- Communicate key information to the proper recipient to support backhaul and transportation operations.
- Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division.
- Complete related paperwork and communicate backhaul and logistic information when necessary.
- Other duties as assigned by manager.
Benefits
- health insurance
- pre-tax spending accounts
- retirement benefits
- paid time off
- short-term and long-term disability
- employee stock purchase plan
- life insurance
- overtime compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
