Transportation Coordinator / Planner

Aston Carter • Orrville, OH

5d • $30 - $36 • Onsite

About The Position

The Transportation Coordinator / Planner supports day-to-day transportation execution, focusing on shipment visibility, exception management, issue resolution, and service performance. The role actively monitors shipments to promote timely delivery and address disruptions. It is based in a corporate supply chain and transportation operations environment in Orrville, Ohio, and involves substantial collaboration with carriers, sites, warehouses, customer teams, transportation planners, and other internal partners. The work requires responding to time-sensitive disruptions and prioritizing multiple issues at once. The assignment runs from November 16, 2026, through April 30, 2027.

Requirements

• At least 1 year of transportation or other supply chain experience.
• Understanding of the shipment lifecycle, pickups, deliveries, carriers, and transportation service expectations.
• Ability to monitor open shipments and identify late, at-risk, failed pickup, or failed delivery situations.
• Comfort investigating shipment status proactively rather than simply reporting delays.
• Ability to resolve missed pickups, late deliveries, appointment changes, carrier failures, and similar transportation exceptions.
• Demonstrated problem-solving and analytical skills.
• Strong written and verbal communication skills.
• Ability to work directly with carriers, warehouses/sites, customer-facing teams, and internal supply chain partners.
• Ability to communicate transportation disruptions and provide timely updates.
• Effective time-management and prioritization skills.
• Ability to work successfully within a large, cross-functional team.

Nice To Haves

• Bachelor’s degree.
• 3PL or consumer packaged goods transportation experience.
• Transportation Management System (TMS) experience.
• Transportation exception-management experience.
• Carrier-management experience.
• Load tendering or load-recovery experience.
• Microsoft Office proficiency, especially Excel and Outlook.
• Experience with transportation KPIs, root causes, or carrier performance.

Responsibilities

• Monitor open shipments to identify late, at-risk, or failed pickups and deliveries.
• Investigate shipment issues with carriers, sites, and internal partners.
• Provide timely shipment-status updates to stakeholders affected by transportation disruptions.
• Accurately document shipment milestones, exceptions, and updates in the Transportation Management System.
• Resolve transportation exceptions, including missed pickups, late deliveries, appointment changes, carrier problems, and shipment failures.
• Coordinate corrective actions with carriers, warehouses, customer teams, and internal partners.
• Follow established escalation protocols for high-risk or unresolved transportation issues.
• Support recovery actions to minimize service failures, penalties, and customer impact.
• Authorize appropriate incremental transportation spend, including hot swaps, expedites, or spot-market solutions, when needed to protect on-time delivery and service metrics.
• Perform limited load tendering for active recovery scenarios, including re-tendering loads after carrier rejection or service failures.
• Execute load-coverage actions to resolve active transportation exceptions when necessary.
• Coordinate with transportation planning analysts to maintain alignment with established transportation plans.
• Document transportation issues, root causes, corrective actions, and resolutions.
• Identify recurring transportation problems and share information with planning and performance teams to support preventive action.
• Support transportation service KPIs, including on-time delivery, penalty-fee mitigation, exception frequency, and response time.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) retirement plan, with pre-tax and Roth post-tax contributions available
• Voluntary Life and AD&D insurance for the employee and dependents
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave, including PTO, vacation, or sick leave, subject to eligibility and applicable terms

What This Job Offers

• Education Level: No Education Listed