Transportation Coordinator & Dispatch at Transportation [33967]

Scottsdale USD 48 • Scottsdale, AZ

19h • Onsite

About The Position

This fully functional classification requires incumbents to be able to function in a high volume, and ever-changing work environment. Incumbents perform dispatch functions; schedule and adjust drivers, equipment, and routes; resolve conflicts with a variety of people; and maintain related records. Incumbents will be required to drive a school bus when necessary to cover absences.

Requirements

• High School Diploma, or G.E.D., and two years of dispatch experience in a high volume industry or function or public safety communications experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Valid Arizona Commercial Driver’s License with P and S and Air Brake Endorsement before transporting students.
• AZ DPS School Bus Driver Certification
• Knowledge of customer service principles.
• Knowledge of School Bus Driver responsibilities.
• Knowledge of two-way radio operation.
• Knowledge of computer operations and software.
• Knowledge of transportation scheduling techniques and principles.
• Knowledge of city streets.
• Knowledge of applicable Federal, State, and local laws, rules, and regulations.
• Skill in providing customer service.
• Skill in reading, preparing, and interpreting maps.
• Skill in using a computer and related software applications, including Excel.
• Skill in preparing reports.
• Skill in preparing efficient bus and/or route schedules.
• Skill in responding to change in a timely manner.
• Skill in identifying and resolving problems.
• Skill in working in a high-volume environment.
• Skill in interpreting and applying applicable laws, rules, and regulations.
• Skill in passenger management, special education equipment installation, school bus driving.
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Responsibilities

• Coordinates transportation needs, plans routes, and schedules vehicles to applicable drivers for events or routine transportation requirements ensuring safety and efficiency of operations.
• Responds to inquiries or requests for information from parents, school staff, and/or other interested parties regarding transportation, route, and/or scheduling policies, procedures, and/or other related information.
• Resolves problems and/or conflicts that occur.
• Maintains applicable software, databases, and/or Excel spreadsheets in assigned area of responsibility, ensuring data is entered appropriately and that the software meets the needs of the department.
• Maintains records and scheduling information.
• Responds to vehicle and driver emergencies by coordinating re-routes, locating replacement vehicles and drivers, and making necessary contacts to inform and resolve the situation.
• Performs other duties of a similar nature or level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees